Costello Oral Surgery Associates

I had major oral surgery with Dr Costello. I'm not the most confident patient in that dental work and this type of surgery has always been a fear of mine. Dr Costello and his staff are nothing short of amazing. In short he changed my life. He in collaboration with my dentist reinvented my smile and gave me my life back. If ever you or anyone you know needs any type of oral surgery I would highly recommend Dr Costello. His staff was attentive compassionate and knowledgeable. They took very good care of me. I appreciate them all. Thank you to all at Costello Oral Surgery.

First and foremost Christina is very rude and unprofessional. When I called in to weigh my options I specifically asked for any additional charges that aren’t covered. We were told because my insurance is great there were no issues or additional charges. When my wife arrived she was hit with a surprise $275 comprehensive examination fee that everyone has to pay. She was in severe pain from a failed root canal so she went ahead with the procedure. If I had know it was $275 in advance and we liked the staff/doctor it would’ve been completely fine. My issue is the lack of ethics and coercion. Then Christina tried to gaslight me and told me I must have misheard and that they always tell everyone. No Christina, I’m not an idiot. I specifically asked the man I spoke to on the phone and he lied. I spoke with Aetna and filed a complaint. This is what they told me: Consultation is $275 for the “Comprehensive Examination” The Contracted rate: $50 for a “consultation” Reasonable Rate for Area: $142 for a “consultation /comprehensive examination” Both the consultation and comprehensive examination are the same thing but use different coding for billing. I spoke with the doctor who was very conceited. I know personally now people of much higher status worldwide that are more humble than a conceited oral surgeon in Wayne NJ it’s pathetic. The main issue is that this was the first place I called. Had I called 10 other locations and the price was in the same range I would’ve still came here due to the proximity of the office. Instead of being open and transparent, you lied. No wonder our dentist next door recommended us to a place in Clifton first.

I went in recently for a wisdom teeth removal (all 4) and I am someone who absolutely hates dental work. The staff is super nice and the office is very clean. They answered all my questions regarding insurance and my prep before the surgery to ensure there was no confusion the day of. Dr. Costello and his assistants were absolutely amazing at making me feel comfortable before the procedure started. I kept claiming how afraid I was and Dr. Costello calmed me down and talked me through everything and ensured I was going to be fine. When I woke up from the anesthesia, his staff was super sweet making sure I was okay and explained my after care very thoroughly. I can't say thank you enough, I appreciate all of you

My 24 year old daughter had 2 wisdom teeth removed. The pain and swelling increased for 4 days. She called the office several times before getting a response. She sent pictures of how swollen her mouth was and that her pain was a 10 out of 10. (She has a high threshold of pain!). The doctor prescribed amoxicillin and didn't tell her to come in for him to check her mouth out. Several hours later she was in the ER and was hooked up to IV antibiotics and IV morphine for the pain. The resident dentist no he didn't come see her at the hospital) drained a quarter cup (over 50 cc's) of pus from her infected abscess. I am very unhappy she had to go through this severe pain. I wish he had been willing to see her in his office and maybe this could have been prevented. The hospital bill was $20,000. Upset Mom - August 26, 2024

The best and most professional staff. Would never trust anyone else to do surgery on my mouth. When I got my wisdom teeth out, and felt discomfort, they allowed me to come into the office multiple times for Dr. Costello to ease my nerves to make sure everything was okay. They care about the well-being of their patients and are passionate about what they do.