Costello Oral Surgery Associates

Welcome to Costello Oral Surgery Associates, located in Wayne Township, New Jersey. As part of the Theme Park Directory, we are providing information about this oral surgery practice based on available patient reviews. It is important to note that patient experiences vary significantly, with both positive and negative feedback.

On the positive side, Dr. Costello is highly praised for his surgical skills and compassionate care. One patient reported a life-changing experience after undergoing major oral surgery, highlighting Dr. Costello's collaboration with their dentist to reinvent their smile. The staff is also commended for being attentive, compassionate, and knowledgeable.

However, there are significant concerns raised about the practice's billing practices and staff behavior. One patient reported a negative experience with a staff member named Christina, describing her as rude and unprofessional. They also expressed frustration with hidden fees, specifically a $275 comprehensive examination fee that was not disclosed during the initial phone inquiry. The patient felt coerced into proceeding with the procedure due to severe pain and reported that the doctor was conceited. They also filed a complaint with Aetna, who confirmed discrepancies in the billing practices.

Therefore, potential patients should be aware of the mixed reviews and consider them carefully. While Dr. Costello is praised for his surgical expertise, the practice has received criticism for its billing transparency and staff behavior. It is crucial to confirm all fees and discuss any concerns before proceeding with treatment.

Key points from patient reviews include:

• Life-Changing Surgery: Positive feedback regarding Dr. Costello's surgical skills.
• Compassionate Staff: Praise for the attentive and knowledgeable staff.
• Rude and Unprofessional Staff: Concerns about the behavior of a staff member named Christina.
• Hidden Fees: Reports of undisclosed fees, specifically a $275 comprehensive examination fee.
• Surprise Billing: Frustration with unexpected charges.
• Ethical Concerns: Allegations of lack of transparency and coercion.
• Conceited Doctor: Negative feedback about the doctor's demeanor.
• Aetna Complaint: Confirmation of billing discrepancies by the insurance provider.

If you are considering oral surgery at Costello Oral Surgery Associates, you can contact them at (973) 513-8100 or +1 973-513-8100, or visit them at 2035 Hamburg Tpke STE J, Wayne Township, NJ 07470, USA. It is strongly recommended to contact the office directly to inquire about their services and to clarify any concerns, especially regarding fees and billing practices. Potential patients should weigh the positive feedback about Dr. Costello's surgical skills against the reported concerns about staff behavior and billing transparency.