5.0
I am simply not happy with this place at all. We were so excited to be there at first. They have an awesome game room with games to play in the waiting room. Once we got to the back, (my 6 yr old daughter was scheduled for getting her single cavity filled) they rushed the process of her receiving her nitrous gas to help with the anxiety of being worked on. They pretended to be patient with her as my daughter got super nervous and anxious about being there. Usually my daughter is so outgoing happy and all around not shy at all. She was so nervous being here and they simply had no patience for her. Once my daughter refused to open her mouth for them to be able to start the process, they confused to try and kindly tell her to open it and explained why, but my daughter wasn’t responding to them because she didn’t trust them. Once they left the room, my daughter immediately let her guard down and opened her mouth for me, saying she’d try again. They returned and tried to force her mouth open. She was scared and refused to open it again. So they got “reinforcement”. They brought a third lady in the room and they all proceeded to hold her down and force her mouth open. The helper lady tried to shove the tool in her mouth that keeps her mouth open, but since she wasn’t willingly opening her mouth, it slipped down and hurt her gums. My daughter started crying as they continued to try and force her mouth open and force the tool inside. At this point I couldn’t watch her cry and be so uncomfortable any longer so I asked them to please stop. They had an attitude with me, were pretty rude and dismissive of our feelings. They left the room abruptly and said “we’d have to reschedule”. I had planned to being my daughter back to try again, but I decided I will not put her through that ever again. I will never bring her back here and I don’t recommend anyone to bring their child there if you’re child is any type of shy or nervous. They were impatient and rude. Very unprofessional. Not cool at all.
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Commonwealth Orthodontics & Pediatric Dentistry Introduce
Commonwealth Orthodontics & Pediatric Dentistry is a trusted name in the field of dental care, offering specialized services in orthodontics and pediatric dentistry. Located at 456 Charles H Dimmock Pkwy Suite 9, Colonial Heights, VA 23834, our practice is dedicated to providing high-quality care for patients of all ages. With a focus on creating a welcoming environment that prioritizes both patient comfort and clinical excellence, we strive to make dental visits stress-free and enjoyable for children and adults alike.
- Specializes in orthodontic treatment including braces and Invisalign
- Provides comprehensive pediatric dentistry services
- Certified and experienced staff with a friendly approach
- State-of-the-art facility with a clean, modern atmosphere
- Convenient location accessible from various areas
- Extended hours for better patient access
Our practice is known for its professional and efficient services. Patients appreciate the warm and welcoming environment created by our staff. From routine cleanings and exams to specialized orthodontic evaluations, we ensure that each visit is both productive and pleasant.
Patients have praised our office for its friendly and knowledgeable staff, including Leti, who has been commended for her professionalism and genuine care. Many parents appreciate the encouraging approach taken with their children, fostering a positive attitude towards dental health without judgment or pressure.
Commonwealth Orthodontics & Pediatric Dentistry Photos
Commonwealth Orthodontics & Pediatric Dentistry Location
Commonwealth Orthodontics & Pediatric Dentistry
456 Charles H Dimmock Pkwy Suite 9, Colonial Heights, VA 23834, USA
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I am simply not happy with this place at all. We were so excited to be there at first. They have an awesome game room with games to play in the waiting room. Once we got to the back, (my 6 yr old daughter was scheduled for getting her single cavity filled) they rushed the process of her receiving her nitrous gas to help with the anxiety of being worked on. They pretended to be patient with her as my daughter got super nervous and anxious about being there. Usually my daughter is so outgoing happy and all around not shy at all. She was so nervous being here and they simply had no patience for her. Once my daughter refused to open her mouth for them to be able to start the process, they confused to try and kindly tell her to open it and explained why, but my daughter wasn’t responding to them because she didn’t trust them. Once they left the room, my daughter immediately let her guard down and opened her mouth for me, saying she’d try again. They returned and tried to force her mouth open. She was scared and refused to open it again. So they got “reinforcement”. They brought a third lady in the room and they all proceeded to hold her down and force her mouth open. The helper lady tried to shove the tool in her mouth that keeps her mouth open, but since she wasn’t willingly opening her mouth, it slipped down and hurt her gums. My daughter started crying as they continued to try and force her mouth open and force the tool inside. At this point I couldn’t watch her cry and be so uncomfortable any longer so I asked them to please stop. They had an attitude with me, were pretty rude and dismissive of our feelings. They left the room abruptly and said “we’d have to reschedule”. I had planned to being my daughter back to try again, but I decided I will not put her through that ever again. I will never bring her back here and I don’t recommend anyone to bring their child there if you’re child is any type of shy or nervous. They were impatient and rude. Very unprofessional. Not cool at all.
Nov 14, 2024 · Darian OwenOwn a dental office or found incorrect details?
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