Christiana Dental Spa
Dental ClinicDelawareNew Castle CountyNewarkOgletown-Stanton Road
4133 Ogletown Stanton Rd, Newark, DE 19713, USA
4.0
As a long-time patient who has experienced various ownership and management changes, I am deeply disappointed by the recent decline in service quality under the current management. The lack of professionalism, transparency, and genuine care is truly alarming. During my most recent visit, I was initially quoted an out-of-pocket cost of $78, only to later receive a bill for an unexpected $480. It became apparent that the manager knowingly provided a misleading estimate, fully aware that the service would not be covered by insurance. To make matters worse, the procedure performed was unnecessary, as the issue could have been resolved with a simple antibiotic. This unethical approach caused undue financial strain on my family and left me feeling stressed and frustrated. Such deceptive practices are unacceptable, and it’s evident that the management needs to prioritize honesty and accuracy when dealing with patients. I have since fulfilled the payment but have decided to leave this practice permanently. Unfortunately, my experience is not unique. Friends who were also patients have shared similar frustrations, citing hidden fees, poor communication, and a lack of care as reasons they stopped going. Given this pattern of issues, I can no longer recommend this practice to anyone. For those seeking reliable, transparent, and compassionate care, I strongly urge you to look elsewhere to avoid the stress and disappointment that I and others have endured.
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Overview
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(302) 444-9391
- appt.christianadentalspa.com
Hours
Christiana Dental Spa Introduce
Welcome to Christiana Dental Spa, located at 4133 Ogletown Stanton Rd, Newark, DE 19713, USA. This dental spa is known for its welcoming atmosphere and patient-centered approach. You can reach them at (302) 444-9391 or +1 302-444-9391.
Based on customer reviews, Christiana Dental Spa is highly regarded for its exceptional staff and comfortable environment. Patients consistently praise the friendly and welcoming nature of the team, emphasizing the positive first-time experiences. Lauren, a staff member, is specifically mentioned for her friendly and funny demeanor, as well as her excellent work. The overall atmosphere is described as inviting, making patients feel like they have been part of the practice for a long time.
The office manager, Victor, and the front office administrator, Gina, are also commended for their professionalism and helpfulness. Victor is praised for his thorough explanations of treatment plans and assistance with financing options like Care Credit. Gina is also noted for going "above and beyond" to help patients. The practice's focus on patient comfort and clear communication is evident in the reviews. Many patients express excitement about returning for future appointments and achieving a "celebrity smile."
Key features and services highlighted by customer feedback include:
- Welcoming and friendly staff.
- Comfortable and relaxing environment.
- Thorough explanations of treatment plans.
- Helpful assistance with financing options (Care Credit).
- Professional and courteous service.
- Positive first-time experiences.
- High patient satisfaction and excitement for future visits.
Patients consistently express high satisfaction with the care they receive at Christiana Dental Spa. The practice's dedication to creating a welcoming and patient-centered environment makes it a highly recommended option in the Newark area.
For local users in Newark seeking a comfortable and welcoming dental experience within the Theme Park Directory category, Christiana Dental Spa offers a commendable option focused on excellent patient care and personalized service.
Christiana Dental Spa Location
Christiana Dental Spa
4133 Ogletown Stanton Rd, Newark, DE 19713, USA
Get directionsReviews
As a long-time patient who has experienced various ownership and management changes, I am deeply disappointed by the recent decline in service quality under the current management. The lack of professionalism, transparency, and genuine care is truly alarming. During my most recent visit, I was initially quoted an out-of-pocket cost of $78, only to later receive a bill for an unexpected $480. It became apparent that the manager knowingly provided a misleading estimate, fully aware that the service would not be covered by insurance. To make matters worse, the procedure performed was unnecessary, as the issue could have been resolved with a simple antibiotic. This unethical approach caused undue financial strain on my family and left me feeling stressed and frustrated. Such deceptive practices are unacceptable, and it’s evident that the management needs to prioritize honesty and accuracy when dealing with patients. I have since fulfilled the payment but have decided to leave this practice permanently. Unfortunately, my experience is not unique. Friends who were also patients have shared similar frustrations, citing hidden fees, poor communication, and a lack of care as reasons they stopped going. Given this pattern of issues, I can no longer recommend this practice to anyone. For those seeking reliable, transparent, and compassionate care, I strongly urge you to look elsewhere to avoid the stress and disappointment that I and others have endured.
Nov 19, 2024 · Meltem YarEvery time I go to get something done to my teeth everyone makes me feel comfortable. All the dentist that worked on my teeth has shown me step by step what is wrong and what needs to be done to get my teeth back to normal, clean and pain free. I love it there and will continue to go there and nowhere else. Assume staff 😊
Nov 27, 2024 · Michelle MassengillIt can be difficult when you have to go to the dentist for a cracked tooth, but the experience was so smooth at The Christiana Dental Spa. They listened to my concern when I called and scheduled my emergency appt. within two hours, The staff was non-judging and kind from the front desk all the way thru checking out. Dr. Young was personable, professional and kind and the sassy hygienist with the stylish blonde short hair was awesome. (Sorry, I couldn’t find your name anywhere, but I already called you “AMAZING”. I highly recommend Christiana Dental Spa.
Nov 21, 2024 · Lisha Brown
