Cherry Hill Family Dental

During our visit today we had so much issues with our new insurance, but the staff at cherry hill family Dental were so patient, professional and very understanding. After all the back and forth the insurance company we thought that we might have had to reschedule our appointment, since it took up so much time, however we were still able to be seen. The young lady at the front desk helping us, wish I had gotten her name, was so amazing. Amazing customer service. The pediatric dentist was such a charming guy who took great care of my son. He made sure that we understood exactly what he was doing. I am truly appreciative of the service we have been receiving from this office. Not just today, but on every visit. Thank you very much!!!

If I could give this place zero stars I would. They don’t deserve a star. WARNING Don’t go here for serious dental work they are liars they to work on u And then they give you a temporary filling which I have had numerous times my son got it from this dentist. It fell out on the way home then we went again. Same thing happened then I went again. Same thing happened. I was told my son’s new teeth would be there on November 11, my son and his fiancé go, the teeth aren’t there so they come home and they said they’ll call us. It is now 72 hours since they said they would call me back. I’ve called several several times and they will not answer any of our phones because someone accidentally picked up and said oh I’m so busy right now. I’ll get right back to you and hung up , they are unprofessional in there. My son has bad anxiety. He’s afraid of the dentist and now you just made him more afraid of the dentist because look what they put you through this poor kid doesn’t front because they didn’t do their job. DONT GO HERE THEY FOOL YOU!!!!! I’m calling the news I already called the insurance for fraud and I’m calling a lawyer. Suggest everybody who has had dental work that needed fixing because they couldn’t do it. Get a lawyer.

Today I had an appointment and I’m a tell you when I got out of my appointment and got to the car I cried the reason I cried was because I could not believe how much of an amazing job was done to my teeth when I got there for my appointment my teeth did not look the way they look when I left And I couldn’t help but cry I cannot even explain the feeling that came over when I saw my teeth it was just different. I been to a lot of dentist even drove 5 hours and they did a botched job cherry hill family dental gave me my smile back and I am so grateful thankful. I can not stop talking about what an amazing job was done thank you so much everyone you all are amazing.

What a terrible experience at the dental clinic today. The staff at reception does not have the basic courtesy to let the patient know that they are running several hours behind schedule. I went in with an appointment to get dental cleaning/ scaling done. I waited for an hour and 20 mins before I was taken in. X-rays were taken and doctor came in briefly to sell me a crown. And then I was told that hygienist was so busy that I would have to come back. When I asked Dr Malik , she said I could get the appointment soon and in the coming week….. at the front desk , they gave me an appointment for five months later ….. pathetic!!! Some apology could have helped but instead the lady at reception says “ life happens “ when I complained about the long wait …. Horrible customer service !!! No wonder they are in a position to accept new patients and a sign that says “ walking welcome “ …….

this place is HORRIBLE!!!! at first they told me that i would owe close to $600 for a deep cleaning which i said no to. Then when i said i only want a regular cleaning which is covered on my insurance they STILL charged me $90 which I stupidly paid. NOW 2 weeks later i get a bill for $230. for what?? I have dental insurance! I never had this problem anywhere else! Oh and she only cleaned my teeth for MAYBE 15 minutes. I'll NEVER go back.