ChapCare by AltaMed Medical and Dental Group — El Monte, Peck

We have been part of chao care and Alta med many years now and we’re happy to have them serve our family.

I am very grateful for the service here. The doctors here are very meticulous and can solve problems that I often cannot handle elsewhere. The doctor's assistant is also excellent. I haven't seen them for a long time, and they will remember the patient's problems. I feel very relieved

Sadly this is the most unprofessional medical provider I’ve ever gone to. The first time I went as a new patient they made a mistake and transferred me to another doctor (without notifying me). I’m back a second time for my scheduled appointment and again the year aren’t seeing me. This time they are saying I should have been here 30 min early for my appointment to be seen. Unfortunately l, they never told me that and their text confirmation system didn’t indicate the need to be here early.

The wait time is a little long but it’s ok because Dr. Yazmin does her job very well. She is very nice and answers all your questions. I had a telephone apt with her as well and even through the phone she is still very concerned and answers everything! She makes sure you leave taken care of. Dr. Dorothy on the other hand is just rude and didn’t seem to care at all. Avoid her at all cost! & as far as the staff the staff was nice to me the day I went in.

Wish I could give you 0 stars. Amazes me that the receptionists, which are about 4 of them on the computer monitors, have attitude problems. I could tell, the moment a patient turns their back, they roll their eyes. Why bother wearing nurses uniforms when they just simple women with attitude issues. On the other hand, the real “nurses”, and doctors are very friendly. Check your staff in the front. It’s literally what gets people to come back. You are getting paid to do a job, do it right or don’t work there.