Central Ohio Dental Associates

I've been coming to Dr. Sehgal's office for years now. The frost desk staff members have always been professional and kind, and Dr. Sehgal is great! He makes everything as simple and easy as possible! One thing I really enjoy is his calm demeanor. It helps relax me as well as others who share some fear of going to the dentist. He also talks you through what he is doing which helps you understand the procedure. I also find this calming. When I first switched, I was terrified of the dentist's office and hadn't been in a handful of years. After making the switch, I am no longer fearful and come every 6 month for a cleaning!

This location definitely deserves a -1 rating. I had to change dentists due to my insurance, and this place was assigned to me. Upon arrival, it looked more like a restaurant than a dental office, which was confusing. During my first appointment, I had to wait for about an hour before being seen, which was disappointing. Although the doctor and assistant were kind, I can't forget the receptionist's behavior during my next appointment. She was rude and seemed exhausted, leaving a terrible first impression. For my second appointment, I received no reminders, causing me to forget until the day of, resulting in a cancellation. When I called to inquire about the lack of reminders, the same rude and tired receptionist handled my query. Despite the need for two cleanings within the year, I couldn't book another appointment for two months, which was frustrating. Even with today's appointment, I didn't receive a reminder call, adding to the ongoing issues. I've had enough and plan to switch dentists immediately, either through my job's options or by paying out of pocket at Polaris Dental, a place I initially loved and didn't want to leave. I definitely wouldn't recommend this current place to anyone.