Celebration Dental Group

Welcome to Celebration Dental Group, located at 2940 Mallory Cir, Kissimmee, FL 34747, USA. As a local Dental Clinic, we aim to provide dental care to the residents of Kissimmee and the surrounding areas. However, online reviews indicate a combination of positive experiences with certain staff members and significant concerns regarding the phone system and appointment management that potential local users should carefully consider.

Environment:

While one reviewer specifically praised the teeth cleaning experience, indicating a positive environment during treatment, other feedback focuses on the difficulties encountered before appointments, specifically with the phone system. One reviewer described the phone tree as "VERY unprofessional." Another noted the need to persist through the phone system to speak with a real person to confirm appointments, suggesting potential frustration in contacting the office.

Services:

As a general dental practice, Celebration Dental Group likely offers a range of services, including teeth cleaning and other dental work. Valentina is specifically mentioned for providing wonderful teeth cleaning and excellent work. Laurie and Valentina are both highlighted as gentle and caring hygienists. However, there are reports of patients being unexpectedly reassigned to different dentists and hygienists upon arrival, without prior notification.

Features:

Positive features include the excellent work and gentle, caring approach of hygienists Valentina and Laurie. However, significant negative features involve a very unprofessional phone system and a problematic appointment system that has been reported to drop appointments. Additionally, the practice has been criticized for reassigning patients to different providers without prior notice or the option to reschedule with their preferred dentist or hygienist.

Promotional Information:

No specific promotional information, such as discounts on teeth cleaning or new patient specials, is available in the provided text. Local users in Kissimmee, FL, are strongly advised to be aware of the reported issues with the phone and appointment systems at Celebration Dental Group before contacting the office at (407) 566-2222 or +1 407-566-2222. It is recommended to call and persist through the phone system to confirm appointments and to inquire about the possibility of seeing a specific dentist or hygienist to avoid unexpected reassignments.

For local users in Kissimmee, FL, seeking a Dental Clinic, it is important to note the mixed feedback regarding Celebration Dental Group. While some staff members, like hygienists Valentina and Laurie, are highly praised, significant concerns have been raised about the unprofessional phone system, unreliable appointment management, and unexpected changes in assigned providers. Potential patients should exercise caution and confirm appointments and provider assignments directly with the office.