Catonfield Dental

Dr. Elena and Dr. Ma are very nice dentists who really take awesome care of my teeth! I am very pleased with the awesome service they provide. Everyone is very nice and helpful!

We had to switch here temporarily due to our old dentist no longer taking our insurance. We chose Caton field dental due to the high rating and the closeness to our home. So many issues just within those two visits. They asked for us to get our latest X-rays (which we did, but they still made us get another set of X-rays) even with our X-rays from no longer than 6 months before were provided to them we still had to do X-rays at the office. These X-rays weren’t covered by our insurance since we had already had our X-rays done for the year . I have never heard of an office making you a new patient appointment but then forcing you to come back at a different date to actually get your teeth cleaned. This first visit consisted of them taking x-rays and doing an assessment of what type of cleaning you would need. Then you had to come back either later that day (if there was an opening) or another day entirely. I’ve never heard of such a thing, why wouldn’t they just carve out the appropriate time to do both at one visit. Sounds like an excuse to get more money from your insurance. During the cleaning they had two techs, I had to have them stop as the were putting water on my teeth while blowing air on them at the same time. Excruciating pain for someone with sensitive teeth. A few weeks after my appointment I received a bill for around $150 with no explanation of what the bill was regarding, so I called the office. The person in billing told me to disregard the bill. How do you send out a bill that was never suppose to be there? I cannot imagine how many other people have been sent the same thing and they just pay because they don’t know any better. Thankfully our old dentist started taking our insurance again.

I heard about Catonfield Dental through the Plainfield Moms group on Facebook and it came highly recommended — I went in today for a much needed cleaning and was incredibly impressed! From the first step into the building and seeing the cleanliness and modern touches in the waiting area, the kind front desk staff, to the well-kept dental rooms and kind dental hygienists (and super awesome TVs in the rooms to keep you occupied!). Dr. Tonarelli was amazing! Kind, thoughtful and thorough in explaining each step along the way along with what to expect with future dental care. Finding a great dental office is so hard to come by. I am so glad I discovered Catonfield Dental!

When you call to make an appointment , and if the scheduler is at lunch, no one else can book you?. Therefore, you can miss out on a desired appointment. I am in horrible pain and because I couldn’t make it for 2 pm the next day , they had nothing available in the afternoon; although they are my dentist and I am in pain…. Go figure… WOW! Maybe they have gotten to classy for dentistry…THEY didn’t offer the wait list either and told me to shop around?

Scheduled appointment to see an oral surgeon but was not informed that this service was not available until I arrived for the appointment. However, Dr Tonarelli was great in taking the time to answer all of my dental health questions while I was at the office as well as referring an oral surgeon. I will consider this location for future dental needs.