Carpenter Orthodontics- Fred W Carpenter DDS

Welcome to Carpenter Orthodontics - Fred W. Carpenter DDS, located in Oakdale, MN. As a featured listing in the Theme Park Directory, we aim to provide local users with information about orthodontic services in their area. Carpenter Orthodontics has received mixed reviews, with some patients praising the knowledgeable orthodontist and friendly staff, while others express concerns about customer service.

Carpenter Orthodontics - Fred W. Carpenter DDS is located at 1077 Helmo Ave N, Oakdale, MN 55128, USA. You can contact them by phone at (651) 578-6879 or mobile at +1 651-578-6879.

One reviewer reported a positive experience, praising the friendly and helpful front office staff, kind assistants, and knowledgeable Dr. Carpenter. The reviewer stated, "Great experience from start to finish! The front office girls were very friendly and helpful with checking me in and explaining the paperwork, the assistants were kind and prompt with getting me back in a timely matter. Dr.Carpenter is very knowledgeable and took his time explaining the entire process and answering any of my questions I had. I would recommend for all your orthodontic needs!" This testimonial highlights the practice's efficient and informative service.

However, another reviewer reported a negative experience, primarily due to a lack of empathy from the front desk staff. The reviewer stated, "I was referred to Carpenter Orthoproducts by a friend who said they were the best option for braces, and we had planned to start the process together after her consultation. However, my experience there was unpleasant, mainly due to the lack of empathy, particularly from the woman at the front desk. She had a rude, confrontational attitude, almost as if she was looking for an argument. Her behavior made me reconsider doing business with this place. Empathy is crucial for running a successful business—you never know what someone might be going through. Both my friend and I are done with this place, and I definitely won’t be recommending them to anyone. It’s important to support businesses that show care and understanding." This review raises concerns about the practice's customer service and the impact of staff interactions on patient experience.

The reviews present a mixed picture of Carpenter Orthodontics. While some patients report positive experiences with the knowledgeable orthodontist and friendly staff, others have concerns about customer service and staff empathy. Potential patients should consider these mixed reviews and be aware of the potential for varying experiences. It is recommended to discuss any concerns about patient care and staff interactions with the office directly.