3.0
From Heather at the front desk to Ashleigh, Surgical Assistant to Dr. Perry, Amazing group of people! Ten Stars!! Great at what they do! I was a walk in. Heather treated me like I was a family member! They are an incredible group of people that treat each other with kindness, respect, definitely a team mind set! This was the most positive dental experience I've ever had! Ashleigh explained every step of the way what Dr. Perry was doing. Took the fear away. She was super kind and caring to me! Dr. Perry's techniques from numbing procedure to extraction are the best! He is also very kind and was very patient with me. I have decided I want all my dental work done here! I will be telling all my family and friends to come here. The two girls at the check out desk, sorry I didn't get your names, you are also amazing! Thank you one and all!
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Overview
Hours
Carolina Regional Dental Introduce
Carolina Regional Dental is a premier dental practice located in Florence, SC, dedicated to providing high-quality dental care to individuals and families. With a commitment to excellence, the clinic offers a wide range of dental services designed to meet the needs of patients seeking both general and specialized dental care. Nestled at 415 W Palmetto St, the practice is easily accessible and welcoming to all members of the community.
- Comprehensive Dental Services: Carolina Regional Dental provides a variety of services including routine cleanings, fillings, extractions, and more. The clinic is equipped to handle both basic and complex dental procedures, ensuring that patients receive the care they need in one convenient location.
- Caring and Professional Staff: From the moment you walk into Carolina Regional Dental, you'll be greeted by a friendly and professional team. Heather at the front desk, Ashleigh, the surgical assistant, and Dr. Perry all work together to create a welcoming environment where patients feel comfortable and valued.
- Flexible Hours: The clinic operates Monday through Friday during convenient business hours, making it easy for patients to schedule appointments without disrupting their daily routines. Weekends are closed to ensure the team can focus on providing exceptional care during weekdays.
- Positive Patient Feedback: Many patients have praised Carolina Regional Dental for its excellent service and attention to detail. One patient highlighted the incredible team at the clinic, noting how each staff member treats them with kindness and respect. Another mentioned that the fear of dental procedures was alleviated by the caring explanations and techniques used by the staff.
- Areas for Improvement: While the majority of reviews highlight positive experiences, there have been a few instances where patients expressed dissatisfaction with follow-up communication regarding orders. For example, one patient waited five months for dental guards to be ready and was left without updates, leading to frustration. However, the clinic remains committed to continuous improvement to ensure all patient needs are met promptly.
Carolina Regional Dental is more than just a dental practice; it's a community resource that prioritizes the health and well-being of its patients. With a focus on providing exceptional care in a comfortable environment, the clinic has earned a reputation for being one of the most trusted dental practices in Florence, SC.
Carolina Regional Dental Location
Carolina Regional Dental
415 W Palmetto St, Florence, SC 29501, USA
Get directionsReviews
From Heather at the front desk to Ashleigh, Surgical Assistant to Dr. Perry, Amazing group of people! Ten Stars!! Great at what they do! I was a walk in. Heather treated me like I was a family member! They are an incredible group of people that treat each other with kindness, respect, definitely a team mind set! This was the most positive dental experience I've ever had! Ashleigh explained every step of the way what Dr. Perry was doing. Took the fear away. She was super kind and caring to me! Dr. Perry's techniques from numbing procedure to extraction are the best! He is also very kind and was very patient with me. I have decided I want all my dental work done here! I will be telling all my family and friends to come here. The two girls at the check out desk, sorry I didn't get your names, you are also amazing! Thank you one and all!
Jan 17, 2025 · CherylAfter using this dentist office for 2 years I'm going to take my insurance and business elsewhere. I did dental impressions back in September of 2024. It's now January of 2025 and no one from this office called to let me know that what I ordered has come in. I ordered guards 5 months ago y'all, there is zero excuses, but first sappy excuse was the woman over that department passed away. Ok... nobody took over her job for 5 months? Ridiculous. Waste of money and time if you ask me. It takes 5 seconds to do a follow up when we pay you good money for you to be employed and stay in business. Apology not accepted. The workers would except their service to be great when they need something done, but what about your clients? Refund please. I will waste money on anything else but this sorry place that is somehow still in business. My first appointment ever I waited 4 hours anyway. I should've known better the first time. Service sucks.
Jan 06, 2025 · Whitney WarrenHorrible follow-up service! Got a procedure done on Tuesday & needed an adjustment... Waited an hour Thursday & today during my lunch but still didn't get seen. I can't make an appointment because it's an adjustment, so I guess I'll be in pain until I can waste more lunch breaks next week. Absolutely awful 😖
Dec 13, 2024 · Delonte JacksonOverall a great experience, I had 4 teeth removed per Orthodontic instruction, in the span of 2 weeks. They numbed me and took the teeth out swiftly without pain and got me out. They constantly checked on me as to how I was doing during the procedure which really helped me to stay comfortable. I have seen a few bad reviews, but my experience has been great and if I ever have to get any other procedures, Carolina Regional would be my #1 choice.
Jul 03, 2024 · A. Dunson10/10 would definitely recommend. They were great! Got 7 teeth removed and a partial put in. They were very compassionate when it came to pulling the teeth took my pain seriously and had no problem numbing it more. They continued to ask if I was okay with every tooth pulled and adjusted my partial to fit correctly. I was recommended to them by a coworker and it was definitely worth the 2 1/2 hour drive there! Everything was done in one building and in one visit there was no “ spreading the money” as my uncle says. Grateful to finally be able to open mouth smile
Dec 06, 2023 · Velvet BlackmonOwn a dental office or found incorrect details?
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