Carolina Dentistry

Carolina Dentistry Introduce

carolina dentistry.org

Welcome to Carolina Dentistry, a Dental Clinic located at 385 S Columbia St, Chapel Hill, NC 27514, USA. You can contact us at (919) 537-3737 or +1 919-537-3737 for your dental care needs in the Chapel Hill area.

Carolina Dentistry offers a variety of dental services. Based on available reviews, patient experiences appear to be mixed. One patient had a highly positive experience with Dr. Z, who they described as "amazing." This patient went in expecting a root canal but was able to have their tooth saved with a crown instead, praising the entire team and indicating they would be a long-term patient.

However, another patient reported a very negative experience specifically with the office staff, particularly Jessica and the billing manager. This review detailed issues with insurance processing, alleging that the office initially requested dental insurance but required medical insurance. The patient claimed that the office did not contact them to request the correct information and subsequently sent them to collections without any prior communication after two invoices. When the patient finally managed to submit a claim with the correct medical insurance and attempted to discuss the handling of the situation, they reported being hung up on by a staff member. This patient expressed significant disappointment with the customer service.

Our Services and Features:

Carolina Dentistry offers various dental services, including restorative procedures such as crowns. For comprehensive information about all the services we provide, the environment of our clinic, and the features we offer, please contact our office directly. We aim to provide quality dental care to our patients.

Promotional Information:

For more information about Carolina Dentistry and the services we offer in Chapel Hill, North Carolina, please contact us at (919) 537-3737. We encourage prospective patients to discuss their specific needs and any concerns with our team to ensure a positive experience.