Caldwell Dental Care

Welcome to Caldwell Dental Care, a dental practice located in Cypress, California, and featured within the Theme Park Directory. Situated at 5001 Cerritos Ave a, Cypress, CA 90630, USA, Caldwell Dental Care offers various dental services. You can reach them at (714) 821-6171 or +1 714-821-6171.

Caldwell Dental Care has received mixed reviews from patients. While some have praised the clean environment and friendly staff, others have raised concerns about unnecessary procedures and billing practices.

Here's a summary of patient feedback:

• Positive Initial Impressions: Some patients have reported positive initial experiences, praising the spacious parking, clean environment, and friendly staff.
• Exceptional Staff: The receptionist and dental hygienist are praised for providing exceptional services, being friendly, and offering clear explanations.
• Concerns About Unnecessary Procedures: One patient reported being recommended a costly 3D CAD scan and sedation for a wisdom tooth extraction, which a second opinion deemed unnecessary.
• Billing Disputes: The same patient experienced difficulty obtaining their dental records and faced resistance when requesting a refund for the perceived unnecessary procedure.
• Communication Issues: The patient reported poor communication with Dr. Jay Um, including dismissal of concerns and being hung up on.
• Concerns About Profit-Driven Approach: The patient expressed concerns about the practice prioritizing upselling over patient care.
• Efficient Extraction by Another Dentist: The patient reported a quick and affordable extraction by another dentist, highlighting the contrast in experiences.
• Varying Patient Experiences: Patient experiences vary, with some reporting positive experiences and others expressing dissatisfaction with procedures and billing.

Patients have had contrasting experiences at Caldwell Dental Care. While some have appreciated the friendly staff and clean environment, others have raised concerns about potentially unnecessary procedures and billing disputes. Potential patients should be aware of these varying experiences and consider verifying treatment plans and costs with the office before proceeding with any procedures.

If you're considering Caldwell Dental Care, featured in the Theme Park Directory, it's advisable to weigh the positive feedback regarding staff friendliness against the reported concerns about procedures and billing practices.

Caldwell Dental Care

5001 Cerritos Ave a, Cypress, CA 90630, USA