Buckhead Family Dentistry
Dental ClinicGeorgiaFulton CountyAtlantaBuckheadPeachtree Street Northeast
3379 Peachtree St NE #850, Atlanta, GA 30326, USA
4.0
The dentist had great bedside manners but the billing department is BS! The dentist decided to fix a root canal that a previous dentist had did a "terrible job" on and my insurance did not pay the bill due to it being previous work done on it. (This is something a dentist should know would happen and should warn the patient ahead of time) So I received an outstanding balance in April. I informed them that I will make payment in July and they did not allow me to get cleaning or any other service until I made payment. I made the payment the beginning of August. Come December I just check my credit and they have put the bill in collection and it states as of November I owe Buckhead Family Dentistry. First off, I paid the owing balance months ago so why is this on my credit! I would of never went to receive additional service in August if I knew they would put this on my credit. Just like you was quick to put it on my credit, your billing department should of been quick to remove it once it was paid. So I called them with my concerns and after being on hold for a long period of time they came back to say well we did get your payment in August but now you owe a remaining balance of $114 because your insurance did not fully cover your x-rays in August and you owe $50 for canceling your appointment which I called ahead of time to cancel but they did not answer and the fact that I had just made the appt 3 days before so I did not inconvenience no one cause no one was on the books and I called ahead of time to cancel! The breaking point: I did not get X-Rays in August because the dental hygienist said she had to leave and go home and couldn't not do cleaning and x-rays so I chose cleaning so why I was charged for x-rays that my insurance did not fully pay.... why was my insurance billed at all if I never receive x-ray services mmmhmmm??? I won't be returning!
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Overview
Hours
Buckhead Family Dentistry Introduce
Welcome to the Theme Park Directory, your local guide to a variety of family-friendly services. As you plan your next exciting theme park visit, maintaining good dental health is essential for a comfortable and confident experience. Today, we highlight Buckhead Family Dentistry, a dental practice located in Atlanta, Georgia, USA.
Buckhead Family Dentistry is conveniently located at 3379 Peachtree St NE #850, Atlanta, GA 30326, USA. You can contact their friendly team for appointments or inquiries at (404) 846-9100 or +1 404-846-9100.
Based on long-standing customer reviews, Buckhead Family Dentistry is highly praised for its consistent, top-notch care and welcoming atmosphere. One patient has been visiting for 14 years, with their recent 6-month evaluation and cleaning reinforcing their loyalty. They highlighted the staff's ability to make them feel comfortable and welcome from arrival, the thoroughness of the cleaning, and their dentist's gentle and meticulous approach, ensuring they understood their dental health status.
Another reviewer emphasized the rare combination of professionalism and a personal touch found at Buckhead Family Dentistry. Over several years, the practice has consistently taken the time to get to know them, providing clear and friendly explanations of any issues or preventive measures. This patient values feeling like a long-term patient and credits the consistency of care for a significant positive impact on their oral health. They highly recommend Buckhead Dentistry to anyone seeking a dentist who genuinely cares and provides exceptional service year after year.
Furthermore, Buckhead Family Dentistry is described as having a "genuine loving family" atmosphere. The entire staff is noted for being very kind, concerned, and considerate while maintaining professionalism. Dr. Paige is specifically mentioned as exceptionally knowledgeable, taking the time to explain the patient's situation while understanding their circumstances. He is also praised for being considerate of feelings and emotions and working diligently to ensure the patient felt well taken care of, not physically embarrassed or emotionally disturbed.
The reviews consistently highlight the top-notch level of care, attention to detail, welcoming and comfortable environment, thorough cleanings, gentle and meticulous dentists, clear and friendly communication, a sense of being a valued long-term patient, a genuinely caring and compassionate team that feels like family, and the exceptional knowledge and understanding of the dentists, particularly Dr. Paige. The services mentioned include general checkups, evaluations, and cleanings. While the reviews strongly suggest a comprehensive family dentistry practice, specific details about all services offered or any current promotional offers are not available in the provided information. For more details on these aspects, it is recommended to contact Buckhead Family Dentistry directly.
Buckhead Family Dentistry Photos
Buckhead Family Dentistry Location
Buckhead Family Dentistry
3379 Peachtree St NE #850, Atlanta, GA 30326, USA
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The dentist had great bedside manners but the billing department is BS! The dentist decided to fix a root canal that a previous dentist had did a "terrible job" on and my insurance did not pay the bill due to it being previous work done on it. (This is something a dentist should know would happen and should warn the patient ahead of time) So I received an outstanding balance in April. I informed them that I will make payment in July and they did not allow me to get cleaning or any other service until I made payment. I made the payment the beginning of August. Come December I just check my credit and they have put the bill in collection and it states as of November I owe Buckhead Family Dentistry. First off, I paid the owing balance months ago so why is this on my credit! I would of never went to receive additional service in August if I knew they would put this on my credit. Just like you was quick to put it on my credit, your billing department should of been quick to remove it once it was paid. So I called them with my concerns and after being on hold for a long period of time they came back to say well we did get your payment in August but now you owe a remaining balance of $114 because your insurance did not fully cover your x-rays in August and you owe $50 for canceling your appointment which I called ahead of time to cancel but they did not answer and the fact that I had just made the appt 3 days before so I did not inconvenience no one cause no one was on the books and I called ahead of time to cancel! The breaking point: I did not get X-Rays in August because the dental hygienist said she had to leave and go home and couldn't not do cleaning and x-rays so I chose cleaning so why I was charged for x-rays that my insurance did not fully pay.... why was my insurance billed at all if I never receive x-ray services mmmhmmm??? I won't be returning!
Dec 03, 2024 · Briahna HeadOwn a dental office or found incorrect details?
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