Bright Star Dental

Welcome to Bright Star Dental, located in Hanover Park, Illinois. As part of the Theme Park Directory, we are providing information about this dental practice based on available reviews. It is important to note that patient experiences vary significantly.

One patient reported a negative experience, claiming that while their root canal was performed without issues, subsequent visits were problematic. They accused John, who performed their x-rays, of being impatient and annoyed due to their gag reflex, and claimed the doctor performed unnecessary work, leading to high out-of-pocket expenses due to exceeding their insurance coverage. They stated that the dental work made their teeth feel worse and more sensitive.

In contrast, multiple patients reported positive experiences. One patient highlighted feeling comfortable from the moment they walked in, a departure from their usual discomfort in dental offices. They praised Dr. Duce and her staff, specifically mentioning John as the best dental hygienist they had ever seen, noting his patience with their sensitive teeth and gag reflex. They also appreciated the thorough explanations and caring attitude of Dr. Duce and her assistant, who consistently checked on their comfort.

Another patient echoed these sentiments, praising the staff's genuine care and trust they felt, and recommended the practice to others seeking a caring dental office.

The reviews present a stark contrast in patient experiences, with accusations of impatience and overcharging from one perspective, and praise for staff kindness and patient-centered care from another. Potential patients should carefully consider these mixed reviews.

Key points from patient reviews include:

• Root Canal (Mixed Review): Reports of successful root canal but negative subsequent experiences.
• Gag Reflex (Mixed Review): Conflicting reports on the staff's handling of patients with a gag reflex.
• Insurance Coverage (Negative Review): Accusations of unnecessary work leading to high out-of-pocket expenses.
• Sensitive Teeth (Mixed Review): Conflicting reports on the staff's handling of patients with sensitive teeth.
• Uncomfortable Dentist (Negative Review): Reports of impatience and annoyance from staff.
• Comfortable Dentist (Positive Review): Reports of feeling comfortable and at ease during visits.
• Dr. Duce and Amazing Staff (Positive Review): Praised for excellent and caring dental services.
• John Hygienist and Patient Hygienist (Positive Review): Praised for excellent hygiene services and patient care.
• Clean Teeth (Positive Review): Praised for thorough dental cleanings.
• Thorough Explanation (Positive Review): Praised for clear explanations of dental procedures.
• Cavities (Positive Review): Praised for effective cavity treatments.
• Caring Dentist (Positive Review): Praised for a caring and patient-centered approach.
• Trust Dentist (Positive Review): Praised for building trust with patients.
• Valerie Wails (Positive Review): Recommended by a patient.
• General Dentistry: Provides general dentistry services.

If you are considering Bright Star Dental, please be aware of the mixed reviews, particularly regarding concerns about impatience and overcharging. You can contact them at (630) 830-7890 or +1 630-830-7890, or visit them at 2260 W Irving Park Rd, Hanover Park, IL 60133, USA. It is recommended to thoroughly discuss your concerns and expectations with the practice before proceeding with any treatment, especially regarding insurance coverage and handling of sensitive conditions.