Bright Smiles

Welcome to Bright Smiles, located in Cumming, Georgia. As part of the Theme Park Directory, we are providing information about this dental practice. Bright Smiles offers family dentistry services.

Patients have shared mixed experiences with Bright Smiles. One patient expressed a strong positive experience, praising the practice for its Saturday availability and the kind and helpful staff. They highlighted Norma's prompt rescheduling assistance and Venky's thorough explanation of their care plan. They strongly recommended Bright Smiles to anyone in the Cumming area whose insurance covers their services.

However, another patient, who had been a loyal patient for over two years, reported a deeply disappointing and upsetting experience with the new management. They described an unprofessional and humiliating encounter where they felt pressured into a costly deep cleaning procedure, despite not having significant gum issues. They also reported issues with paying in advance, a malfunctioning cleaning device, and rude and accusatory behavior from the manager. They expressed dissatisfaction with the lack of follow-up from the office owner and stated they were seeking a new dental office. They also raised concerns about incentivized reviews, with patients receiving a 10% discount for positive feedback.

The reviews indicate a significant shift in patient experiences, with some patients finding the practice to be convenient and friendly, while others experienced serious issues with management and service quality.

Key features of Bright Smiles include:

• Saturday Availability and Kind Staff: Some patients praise the convenient hours and friendly staff.
• Helpful Staff and Norma Rescheduling: Some patients report positive experiences with staff assistance.
• Venky Care Plan and Informed Decision: Some patients appreciate the clear explanations of treatment plans.
• Recommend Bright Smiles and Loyal Patient: Some patients have had long-term positive experiences.
• New Manager and Unprofessional Encounter: Some patients report negative experiences with new management.
• Humiliating Encounter and Deep Cleaning Procedure: Some patients feel pressured into unnecessary treatments.
• Insurance Problems and Pressured Treatment: Some patients report issues with insurance and pressured decisions.
• Pay in Advance and Malfunctioning Device: Some patients report unusual payment requests and malfunctioning equipment.
• Rude Manager and Accusatory Behavior: Some patients report unprofessional and rude behavior.
• Camera Footage and No Follow Up: Some patients report a lack of follow-up from management.
• No Resolution and New Dental Office: Some patients are seeking new dental care due to negative experiences.
• Lack of Respect and Lack of Professionalism: Some patients report a decline in respect and professionalism.
• Incentivized Reviews and 10% Discount: Some patients raise concerns about potentially biased reviews.
• Family Dentist: Provides general dental services.

If you are considering Bright Smiles, please be aware of the mixed reviews, particularly regarding the recent changes in management and service quality. It is recommended to thoroughly discuss your concerns and expectations with the practice before proceeding with any treatment. You can contact them at (678) 922-8282 or +1 678-922-8282, or visit them at 907 Buford Rd Suite 100, Cumming, GA 30041, USA.