Bright Now! Dental & Orthodontics
Dental ClinicOregonMultnomah CountyPortlandLentsSoutheast 82nd Avenue
4104 SE 82nd Ave #450, Portland, OR 97266, USA
4.0
I am giving two stars because the front office and dental staff were great. Truly. It's the billing department that I am still struggling with. No matter how many times I call, they can't seem to send my insurance provider with the documentation they need to reimburse them for the billing. I have been back and forth and even had a three-way call. And still I got a bill for the amount I should not be responsible for--I have already all that I was responsible for. Yes, I signed off on the paperwork because my insurance hasn't failed me up until now. It's beginning to feel like fraud and a legal situation. Take or leave it. I have been tracking all conversations, I have the names of people I spoke to, and I am fortunate enough to have a family of attorneys who are helping me through this. Take notes. Document, take badge numbers do what you need, just in case this happens to you. Better Business Bureau, here I come.
-
Overview
Hours
Bright Now! Dental & Orthodontics Introduce
Bright Now! Dental & Orthodontics, located at 4104 SE 82nd Ave #450, Portland, OR 97266, offers general dentistry and orthodontic services. You can contact them at (503) 777-0761 or +1 503-777-0761.
Patient experiences at this location vary significantly, with some reporting positive experiences and others expressing concerns about inconsistent care and potential upselling tactics.
One patient reported a series of negative experiences, including scheduling errors, inconsistent treatment, and concerns about potential upselling of unnecessary procedures. They expressed dissatisfaction with the quality of their cleaning and felt that the practice's corporate model contributed to inconsistent hygienists and contracted dentists. This patient also noted that they felt pressured to have a costly procedure that was not necessary.
Conversely, another patient reported a positive experience, expressing happiness with their choice of dental office. They were impressed with the friendliness and professionalism of the receptionist, x-ray technician, hygienist, and dentist. They also appreciated the efficiency of the staff and found the practice to be TMJ-friendly. They were very happy with their exam, x-rays and cap replacement.
Bright Now! Dental & Orthodontics operates within a corporate dental model, which may contribute to variations in patient experiences. Potential patients should be aware of the mixed reviews and may want to consider their individual needs and preferences when making a decision about this practice.
It is recommended that patients carefully discuss treatment plans and costs with their dental providers and seek second opinions if necessary.
Bright Now! Dental & Orthodontics Photos
Bright Now! Dental & Orthodontics Location
Bright Now! Dental & Orthodontics
4104 SE 82nd Ave #450, Portland, OR 97266, USA
Get directionsReviews
I am giving two stars because the front office and dental staff were great. Truly. It's the billing department that I am still struggling with. No matter how many times I call, they can't seem to send my insurance provider with the documentation they need to reimburse them for the billing. I have been back and forth and even had a three-way call. And still I got a bill for the amount I should not be responsible for--I have already all that I was responsible for. Yes, I signed off on the paperwork because my insurance hasn't failed me up until now. It's beginning to feel like fraud and a legal situation. Take or leave it. I have been tracking all conversations, I have the names of people I spoke to, and I am fortunate enough to have a family of attorneys who are helping me through this. Take notes. Document, take badge numbers do what you need, just in case this happens to you. Better Business Bureau, here I come.
Dec 03, 2024 · Kelley KeithOwn a dental office or found incorrect details?
We strive to keep all information accurate, but if you notice outdated or incorrect details, please let us know! Submit updated information with a brief note about the changes and attach any supporting photos (like a business license or office image). If you own a dental office or know one worth recommending, share the office's information to help connect it with more patients. Our team will review and update the details as soon as possible.
