Bright Now! Dental & Orthodontics

Bright Now! Dental & Orthodontics, located at 10228 156th St E #101, Puyallup, WA 98374, USA, offers dental and orthodontic services. However, patient reviews indicate a mix of positive and negative experiences, particularly regarding their cleaning policies and denture procedures.

One patient reported significant frustration with the practice's policy of scheduling cleanings as separate appointments from initial check-ups and x-rays. This policy caused significant inconvenience, especially for patients traveling long distances. While the front desk staff and a hygienist named Christina were praised for their understanding and helpfulness, another hygienist was criticized for poor customer service. This highlights a significant inconsistency in patient experience.

Another patient shared a detailed account of their elderly mother's experience with getting dentures. While the initial interactions with the technician and doctor were positive, the subsequent process was lengthy and confusing. The patient reported delays and miscommunications regarding the stages of the denture process, despite opting for a local lab to expedite the work. However, the patient did acknowledge the staff's gentleness, understanding, and willingness to discuss treatment options. They also noted the availability of a dental discount plan.

Key observations about Bright Now! Dental & Orthodontics:

• Mixed Reviews: Patient experiences vary significantly, with positive interactions with some staff and negative experiences with policies and procedures.
• Cleaning Policy Concerns: Scheduling cleanings as separate appointments has caused frustration for some patients.
• Denture Process Issues: Delays and miscommunications have been reported regarding the denture process.
• Positive Staff Interactions: Some staff members are praised for their understanding and helpfulness.
• Dental Discount Plan: The practice offers a dental discount plan for affordable care.

Potential patients should be aware of the mixed reviews and consider these factors when making a decision. It is advisable to clarify appointment scheduling policies, especially regarding cleanings, and to thoroughly discuss the denture process and timelines. It is also important to consider the potential for inconsistent customer service experiences.

For inquiries or to schedule an appointment, please contact Bright Now! Dental & Orthodontics at (253) 840-0540 or +1 253-840-0540.