Brident Dental & Orthodontics ico

Brident Dental & Orthodontics

2217 Marsh Ln, Carrollton, TX 75006, USA

3.0

They are very friendly, but this place seems to need a lot of training. During the treatment, they wore gloves but still touch the cell phone, and the treatment started without all the tools prepared. There was no communication between the doctor and the assistant, so the treatment was carried out without knowing exactly what was being treated. The cleaning was done in less than 2 minutes and I was only able to enter the office 40 minutes after my appointment time, taking a total of 1.5 hours to leave the office. When I left the office, I looked at the bill and there was a bill for treatment that had not been received properly, and I said I would contact my insurance. And obviously, the insurance said it was a bilingual dentist, but I don't know why the doctor didn't even try because she wasn't fluent, and this visit was the worst. Again, their demeanor seems great and friendly but there is a serious lack of professionalism.

Iam Han
  • Overview

Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed

Brident Dental & Orthodontics Introduce

Brident Dental & Orthodontics is a dental clinic located at 2217 Marsh Ln, Carrollton, TX 75006. The clinic offers a range of dental services including general dentistry and orthodontics. With convenient hours Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 8:00 AM to 4:30 PM, the clinic aims to serve the local community.

Brident Dental & Orthodontics is known for its bilingual services, which can be particularly helpful for Spanish-speaking patients. The clinic emphasizes a friendly environment, though some reviews highlight areas for improvement in professionalism and communication between staff members.

  • Service Items: General dentistry, orthodontic treatments
  • Environment: Aiming to provide a welcoming atmosphere with bilingual support
  • Characteristics: Noted for friendly staff but has received feedback on communication and professionalism issues

Customer Feedback: Reviews indicate that while the clinic's demeanor is friendly, there have been concerns about treatment efficiency, lack of preparedness, and rough handling during procedures. Some patients experienced long wait times and billing issues.

Brident Dental & Orthodontics Photos

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Brident Dental & Orthodontics 9

Brident Dental & Orthodontics Location

Brident Dental & Orthodontics

2217 Marsh Ln, Carrollton, TX 75006, USA

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Reviews

They are very friendly, but this place seems to need a lot of training. During the treatment, they wore gloves but still touch the cell phone, and the treatment started without all the tools prepared. There was no communication between the doctor and the assistant, so the treatment was carried out without knowing exactly what was being treated. The cleaning was done in less than 2 minutes and I was only able to enter the office 40 minutes after my appointment time, taking a total of 1.5 hours to leave the office. When I left the office, I looked at the bill and there was a bill for treatment that had not been received properly, and I said I would contact my insurance. And obviously, the insurance said it was a bilingual dentist, but I don't know why the doctor didn't even try because she wasn't fluent, and this visit was the worst. Again, their demeanor seems great and friendly but there is a serious lack of professionalism.

Oct 12, 2024 · Iam Han

Waited 45 minutes. Took 2 people back that came in after me. Tech was to rough with xray. I jumped, pulled xray out and told her she cut my lip. No apology but went up front stating I yelled at her. They never do a good job cleaning my teeth leaving plaque. I've showed them plaque areas and they still don't remove it. I left without cleaning. I will never go back.

Oct 25, 2024 · Kathy Foster

This was our first time at this Dentist and I was very pleased with our visit. The whole staff was very friendly and helpful, all the work that was done or needed to be done and cost associated was explained ahead of time to me. I think we’ve found a good home at this dentist.

Aug 23, 2024 · Jessica Wooten

Came to Brident Dental for a check up and deep cleaning. Danielle was amazing! She helped me out with everything and answered every question I had about my cleaning, the prices, and insurance.

Oct 15, 2024 · Bella Russo

The wrong date was made for my appointment but the administrator fixed it instantly. I was seen quickly and dentist was very polite and professional.

Nov 27, 2024 · Maureen Golding

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