Autumn Ridge Dental: J. Shea Bess DDS and Matthew McInnes DDS

Autumn Ridge Dental: J. Shea Bess DDS and Matthew McInnes DDS is a dental practice located at 3556 W 9800 S # 102, South Jordan, UT 84095, USA. They can be reached by phone at (801) 280-5558 or +1 801-280-5558.

Based on customer reviews, Autumn Ridge Dental has received significant negative feedback regarding its patient communication and billing practices. Key aspects highlighted in the reviews include:

• Aggressive Billing Practices: Patients report being hounded for payment shortly after receiving services, with unprofessional and dismissive behavior from the office manager.
• Condescending and Humiliating Treatment: Dr. Bess is described as condescending and dismissive, failing to establish a rapport with patients and making them feel humiliated.
• Lack of Empathy and Understanding: Patients express concerns about Dr. Bess's lack of empathy and understanding, particularly regarding patients with pre-existing health conditions or dental anxieties.
• Dismissive Attitude Towards Patient Concerns: Dr. Bess is criticized for dismissing patient concerns about insurance coverage and financial implications of treatment.
• Poor Communication and Patient Education: Patients report a lack of clear communication and patient education, with Dr. Bess focusing on identifying problems rather than addressing patient concerns.
• Unprofessional Front Desk Behavior: The front desk staff is described as unprofessional and dismissive, showing a lack of care for patient concerns.
• Concerns About Patient Care and Respect: Patients feel that the office does not treat them like individuals and that they are not valued or respected.
• Negative Impact on Patient Well-Being: Patients report feeling humiliated, anxious, and disrespected, negatively impacting their overall well-being.

The reviews indicate serious concerns about the patient experience at Autumn Ridge Dental. Potential patients should be aware of these negative reviews and may want to consider these concerns before scheduling an appointment. As a Theme Park Directory providing local information, we present these reviews to offer a balanced perspective on Autumn Ridge Dental.