Aurora Dental Care

Welcome to Aurora Dental Care, located in Aurora, Illinois. As part of the Theme Park Directory, we are providing information about this dental practice based on available patient reviews. It is important to note that patient experiences vary significantly.

Based on patient feedback, Aurora Dental Care has received both positive and negative reviews. Some patients have reported positive experiences, highlighting pleasant dental visits. One patient mentioned that their first visit was the most pleasant dental visit they had ever had, praising the kind dental assistant and the amazing, non-judgmental dentist. This patient felt their visit exceeded expectations.

However, there are also significant negative reviews concerning the practice's decline in service, particularly in recent years. Patients have reported issues with rude and uninterested receptionists, a lack of professionalism from the dentists, and missed dental issues during check-ups. One patient stated that their family moved to another practice after experiencing these problems, and their new dentist found several major dental issues that should have been caught at Aurora Dental Care. There are also complaints regarding the front desk's inability to handle simple tasks, such as canceling appointments, and a general lack of customer service.

Therefore, potential patients should be aware of the mixed reviews and consider them carefully, especially regarding customer service and consistency of care.

Key points from patient reviews include:

• Pleasant Dental Visits: Some patients report positive experiences with the dental staff.
• Decline in Service: Reports of a decline in quality, especially post-COVID.
• Rude Receptionists: Complaints about uninterested and rude front desk staff.
• Missed Dental Issues: Reports of missed dental problems during check-ups.
• Poor Customer Service: Issues with handling appointments and general customer interactions.
• Mixed Experiences: Significant variation in patient satisfaction.

If you are considering dental care at Aurora Dental Care, you can contact them at (630) 820-2600 or +1 630-820-2600, or visit them at 195 Eastern Ave, Aurora, IL 60505, USA. It is strongly recommended to contact the office directly to inquire about their services and to clarify any concerns, especially regarding customer service and appointment handling. Potential patients should weigh the positive aspects of some dental visits against the reported decline in service and customer service issues.