Atlas Dental Care

Welcome to Atlas Dental Care, located at 2732 Santa Anita Ave, El Monte, CA 91733, USA. As a dental service listed in the Theme Park Directory, Atlas Dental Care has received negative feedback regarding professionalism, billing practices, and communication.

You can contact Atlas Dental Care at (626) 444-2605 or +1 626-444-2605.

Patient reviews reveal significant concerns about the professional conduct and billing practices at Atlas Dental Care. One patient described an extremely disappointing experience where the dentist abruptly stopped treatment mid-procedure without explanation, leaving the patient confused and uncomfortable. The dentist then walked away, providing no further guidance. The patient also reported waiting an hour for a refund after a less than 10-minute appointment.

Concerns were raised regarding a $100 "medication" fee that was charged to every patient, regardless of insurance coverage. This fee was not clearly specified, leading the patient to question its legitimacy. The specialist at the office was also described as rude and unwilling to treat patients with "complicated" cases, with the office being accused of prioritizing financial gain over patient care.

However, the dental hygienist, Laura, and the front desk staff member, Claudia, were praised for their professionalism and helpfulness. Laura was described as friendly and informative, providing reassurance and answering questions. Claudia was commended for her efficiency and welcoming attitude.

Despite the positive interactions with Laura and Claudia, the patient left with unfinished treatment, a numb face, and no clear understanding of the next steps. The patient expressed hesitation to trust dental professionals in the future and would not recommend Atlas Dental Care.

Key points from patient reviews:

• Unprofessional conduct by the dentist, including abruptly stopping treatment without explanation.
• Questionable billing practices, including an unspecified $100 "medication" fee.
• Rude and uncooperative specialist.
• Positive feedback for the dental hygienist, Laura, and front desk staff, Claudia.
• Poor communication and lack of clear guidance for patients.
• Concerns about prioritizing financial gain over patient care.

Prospective patients should be aware of the reported issues regarding professionalism, billing practices, and communication at Atlas Dental Care. The described incidents suggest a lack of dependability and transparency that may impact the patient experience. It is recommended that potential patients carefully consider these reviews and seek alternative dental services with more reliable and professional practices.