Aspen Dental - Haverhill, MA

They are so wonderful very helpful be honest I have fear to the dentist especially the cray part last place make me bleed using a big part on my mouth so had been long time since I’ve seen one dentist , today was so nice Alexis was so gentle with me and the doctor is so nice he explained what is going on with my mouth and the. The lady at the front desk help me so much understanding what I need and how to do payments etc very grateful that I found you guys

Response from Aspen Dental - Haverhill, MA "Thank you for this feedback, we're sorry your experience did not live up to your expectations." Your original review "I went in because my crown had broken. I needed a new one so the dentist did the crown prep and scanned my mouth for the new crown. I was called a week later and told that something was wrong with the scan and I would have to come in again to have it redone. Then when the crown came in I went back to the office and as soon as the dentist put it in my mouth it was very clear that the crown was too tall. The dentist put it on and cemented it then started to grind it down, this went on for quite a while to the point where she actually asked me if I was closing my mouth correctly. She then decided to grind down the crown above the one she just put in. I finally told her that it was fine because I was afraid of her weakening the crown above. Now I have paid over $600 for a crown that does not fit right and makes my jaw hurt. I called the office and asked if there was one person in charge and the girl that answered the phone said that she was in charge, I told her the story and said I wanted to have it fixed, but not by the woman that did it. I was told that the dentist that did the crown was the only one there. She suggested I come in and the same dentist could look at it or I could call another Aspen Dental office to see if they would take me in and do something. All the person that answered the phone was interested in was defending the dentist. I don't want to go back to that dentist because I have no confidence that she won't make things worse, but I was told by another office that I would have to go back to Haverhill office, so I either pay even more to have it done right or chance her making it worse.

Great Dentist! A little problem with the language barrier but a very skilled and qualified professional! Would highly recommend. Problem with Aspen is you never get the same Dentist twice. Good ones and not so good ones. And God forbid you get Lee or the owner. They seem to get pleasure from pain. Avoid those two and they are amazing!

We went to Aspen Dental for years and something has changed. Can't get a cleaning for 6 or more months out. After xrays, my daughter was told it was going to be over $7k for issues with a root canal they did only 7 years prior. After a second opinion and the same diagnosis, the cost was less that $3k to have the same issue fixed and other options. Will not be coming to Aspen any longer. Feels like a time share... you get ch ecked and then it's thousands of dollars to get anything fixed with pay at the time of setting the appointment (yeah ok, let me pay for some appointment 6+ months out). people befor and after our appointments all were asked to pay thousands of dollars with their pay plan... oh yay, thanks for that. Asked for xrays to be released and still waiting 10 days later. Very frustrating. Use to be a great place, but we will not be back...

I can’t say enough about Aspen Haverhill. I was immediately made to feel comfortable from the moment I walked in a few months ago. Being treated with care and respect by the staff & doctors has made a world of difference. I also recently had major procedures done in office, and the dentists were professional, skilled, and kind. I feel like I made the right choice and I am now in the most competent hands for my dental care.