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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicMassachusettsEssex CountyHaverhillDental Clinic in Main StreetAspen Dental - Haverhill, MA
Aspen Dental - Haverhill, MA ico

Aspen Dental - Haverhill, MA

302 Main St #304, Haverhill, MA 01830, USA

4.0
Discover Aspen Dental - Haverhill, MA, a dental practice with mixed patient reviews. Read both positive and negative experiences regarding their services and staff, particularly concerning crown procedures and customer service.
Aspen Dental - Haverhill, MA Overview Intro Photos Location Reviews

Aspen Dental - Haverhill, MA Introduce

Welcome to Aspen Dental - Haverhill, MA, a dental service listed in the Theme Park Directory. Located at 302 Main St #304, Haverhill, MA 01830, USA, Aspen Dental - Haverhill, MA provides dental services to the Haverhill community.

You can reach them by phone at (978) 374-8788 or mobile at +1 978-374-8788.

Aspen Dental - Haverhill, MA has received mixed reviews from patients. Some patients have had positive experiences, praising the staff for their helpfulness and gentle approach, particularly for those with dental anxiety. Alexis, a staff member, is highlighted for her gentle care, and the doctor is commended for thorough explanations of dental issues. The front desk staff is also appreciated for their assistance with payment plans and understanding patient needs. However, other patients have reported negative experiences, particularly concerning crown procedures. One patient described a series of issues, including a faulty scan requiring a repeat visit and a poorly fitting crown that required extensive grinding, leading to discomfort and dissatisfaction. The patient also expressed frustration with the customer service, feeling that their concerns were not adequately addressed and that the staff was primarily focused on defending the dentist. The patient felt forced to either pay more for corrective work elsewhere or risk further complications by returning to the same dentist. Due to these mixed reviews, potential patients are encouraged to consider both positive and negative experiences before making a decision.

Here's what some patients have said:

  • "They are so wonderful very helpful be honest I have fear to the dentist especially the cray part last place make me bleed using a big part on my mouth so had been long time since I’ve seen one dentist , today was so nice Alexis was so gentle with me and the doctor is so nice he explained what is going on with my mouth and the. The lady at the front desk help me so much understanding what I need and how to do payments etc very grateful that I found you guys"
  • "I went in because my crown had broken. I needed a new one so the dentist did the crown prep and scanned my mouth for the new crown. I was called a week later and told that something was wrong with the scan and I would have to come in again to have it redone. Then when the crown came in I went back to the office and as soon as the dentist put it in my mouth it was very clear that the crown was too tall. The dentist put it on and cemented it then started to grind it down, this went on for quite a while to the point where she actually asked me if I was closing my mouth correctly. She then decided to grind down the crown above the one she just put in. I finally told her that it was fine because I was afraid of her weakening the crown above. Now I have paid over $600 for a crown that does not fit right and makes my jaw hurt. I called the office and asked if there was one person in charge and the girl that answered the phone said that she was in charge, I told her the story and said I wanted to have it fixed, but not by the woman that did it. I was told that the dentist that did the crown was the only one there. She suggested I come in and the same dentist could look at it or I could call another Aspen Dental office to see if they would take me in and do something. All the person that answered the phone was interested in was defending the dentist. I don't want to go back to that dentist because I have no confidence that she won't make things worse, but I was told by another office that I would have to go back to Haverhill office, so I either pay even more to have it done right or chance her making it worse."

Aspen Dental - Haverhill, MA offers dental services, but patient experiences vary significantly. Potential patients are advised to consider both positive and negative reviews before making a decision.

Aspen Dental - Haverhill, MA Photos

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Aspen Dental - Haverhill, MA Location

Aspen Dental - Haverhill, MA

302 Main St #304, Haverhill, MA 01830, USA

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