Aspen Dental - Coon Rapids, MN

Amazing experience from check in through the whole appointment. I was honestly skeptical based on reviews, but they were the only place with same day appointments, and I’m glad I gave it a go. All the staff were incredible. They explained everything, were kind and knowledgeable. I will definitely be going back!

Staff was friendly however they tried selling me on treatments that I did not need and when I asked to have the cleaning without it they would not let me so I reached out to another dental practice who was able to review my scans and history and schedule a traditional cleaning without the overtreatment. While I appreciated the open availability and accessibility, I will stick with a dental practice that is less focus on selling products not covered by insurance even if that means driving further and waiting longer between appointments.

I'm a new patient and the entire staff was very welcoming. They explained what they were going to do before doing it. Numerous times I was asked if, I was ok and did I have any questions. The best part was they have blankets! It did help since I am not a fan of going to the dentist. I got in when my appointment was made, so no waiting. Highly recommend them!

As a military service member, I booked an appointment for a cleaning this week using my Tricare insurance. After what seemed like an excessive number of x-rays and digital imaging of my teeth, (with no lead apron for protection from the x-rays), I was able to see the dentist. He informed me that they would not clean my teeth until I paid for a "special cleaning" at a cost of $130.00, and then he tried to sell me on clear aligners, which I never asked for, at a cost of over $4100.00. The next day I started receiving email solicitations for the clear aligners. Still no cleaning which is what I originally booked the appointment for. They are only interested in your money, not your care. It felt like Walmart and a used car dealership combined to open a dental office. This was by far the worst experience I’ve ever had with a dentist and I once had a dental appointment in an conex box storage container overseas. Aspen Dental is a sham and the reason why people hate going to the dentist. I will be going back to my other insurance carrier and my old dental office, Park Dental.

The staff was friendly but not as affordable as they claimed to be but also just because I was a a couple mins late due to circumstances with my husband's work that I had to wait over an hour past my appt time. I also felt the business side of things were discriminatory towards poor people, and they hiked up their prices. I called around for a deep scale clean, which is only supposed to be about 2,000 on the high end. They wanted over 5,000 dollars. They said they would send an antibiotic to my pharmacy for my tooth and never did. I was trying to find care for a broken tooth and bleeding gums. It was a waste of my time. But at least I have records there so I can transfer to an in network MA dentist.