Aspen Dental - Bensalem, PA

Started going to Aspen dental just about a month ago and the entire staff is super friendly. I recently had all 4 wisdom teeth removed and I was very nervous since it was my first ever surgery with anesthesia. The surgery went well and they made sure I understood what to expect and after care at home. Highly recommend!

This is the last time I will go to Aspen Dental. I have been to two locations and both locations have really rude and incompetent receptionists. The first location didn’t even call me to tell me that the hygienist will not be available to clean my teeth, I found out when I arrived to my appointment on time and had to reschedule me. The rescheduled appointment had the same issue. I arrived to my rescheduled appointment to find out that they did not have a hygienist available. They also did not call me ahead of time. Even the day of would have suffice because you as the receptionist see the schedule that day and know who is available. Both times they did not apologize for their mistakes. I bit my tongue and still decided to give Aspen a chance. I moved to a different location and today I walked in to my appointment to find out that they had a last minute training that interfered with my appointment so I they have to reschedule me. They claimed to have called me the day before to reschedule, but I had no missed calls or voicemails. For a company that is pretty big, the least you could have done is left a voicemail. They clearly messed up but didn’t want to take ownership of their mistake. The receptionist claimed she called but I think she didn’t because they had my correct number, they confirmed it. They have lost me as a patient. Clearly they don’t care if they lose a couple of patients because they are a big company. It’s a shame because the hygienists and dentists are nice. They definitely will try to charge you on things you don’t need and I felt like I was up charged for a lot of my cleanings/repairs. Will definitely be going elsewhere.

I just switched to this dental practice for my 15 year old daughter and myself. Today was our first appointment for my daughter and they were great! My daughter has high functioning autism and anxiety and they were gentle and talked to her with great patience. Switching from a pediatric dentist office to here I was nervous, but I am highly appreciative and happy that they have an amazing team working together. Highly recommend. I have my visit with them this Thursday and as much as I do not like going to a dentist due to anxiety… I feel quite comfortable and relaxed knowing their team will assist me with patience, care and communication.

I’ve been looking for a dentist that would make me feel comfortable and Explain everything from point issues down to billing and the staff and doctors and assistants Are absolutely great choice ! I’m bringing my son and family members. They definitely deserve five stars!

This was my initial appointment and I will say the experience was satisfying. Great staff and services. Everyone was very attentive and was able to support me during my visit. Might I add I do not like going to the dentist. The visit brought me a sense of comfort.