Arrowhead Children's Dentistry & Orthodontics

*Disclaimer-If I could give 0 stars I would* My son was a patient at Arrowhead Children's Dentistry for almost 2 years and saw Dr. Tim Wilson. I appreciated so much how Dr. Wilson took care of my son and made him feel comfortable. This became the reason why I continued his care with Dr. Wilson. That is until 11/12/24, when I took my son to see Dr. Wilson because he had a tooth ache. Dr. Wilson went over his x-rays with me, which we already went over 3 weeks prior, and again told me to put him under anesthesia for his dental work or take the kiddie cocktail. I told Dr. Wilson that I didn't feel comfortable putting him under and would rather the kiddie cocktail (My son is only 6 years old and personally I didn't think it was necessary for him to go under as he does great at the dentist). But Dr. Wilson, instead of UNDERSTANDING, he said "come on.. don't you want the best for your son". As if I didn't already want what is best for him? I honestly think that's crossing the line and shouldn't be said to the mother of your patient. Then when I told him my insurance didn't cover it, Dr. Wilson suggested a bright idea to, "set some money aside and save up". Come on, as Dr. Wilson would say. I am no longer a client of this dental office thanks to Dr. Wilson. But actually thank you! Because it pushed me, a mother who wants the best for her son, to go to an even better dental office. The Kids Dental Office of Phoenix & Orthodontics, where they completed my son’s dental work that same week and he DID NOT REQUIRE GOING UNDER! It wasn't even an option and instead he took the kiddie cocktail. IMAGINE THAT. Sorry to everyone who left Dr. Wilson an awesome review, because here's the bad one. Juan though, the hygienist, is amazing and you guys don't deserve him. Juan you should go work at Kids Dental Office of Phoenix & Orthodontics, you'll love it! PS. I hope you print this out and look at it everyday, as a reminder of what not to say to your clients.

My granddaughter had to have her tooth extracted after a few toddler falls. My daughter was very nervous about the procedure but we were both so impressed with Dr. Tim Wilson! He did the procedure quickly and well, without any issues. His demeanor was friendly and warm- exceptional bedside manner! He put all of us at ease, including a toddler with separation anxiety. We cannot thank him enough for his kindness and his exceptional work! Recommend to everyone! You won't regret going to him!

This is the second time my son age 4 has attended this dentist for regular cleaning. The overall experience is easy and very comfortable for my child and I. The first visit went smoothly without a hitch. This second visit the cleaning went smoothly as well. The only downfall is the wait for a Dr to examine my son was over 20 minutes and we could see the Dr arriving in their car to work late. This is very unprofessional in my opinion. I schedule my son’s appointments well in advance and to give plenty of time to arrive to school on time. Today this was not the case due to unprofessional tardiness. All I would ask is that it doesn’t happen again.

I love this place!!! The doctor is great, super nice and everyone their is so kind and always so friendly and helpful. I’ve brought my son ever since he was 6 months old. He four now and I never had a problem with them. I’ve referred family members and they also love them !

The staff is not only knowledgeable but kind and understanding. They go above and beyond to help ensure the safety and comfort of the patients and parents. Answering any and all questions and trying their best to make sure everyone is on the same page and okay. Im a single mom and do a lot of these trips on my own. While trying to make transportation arrangement’s to go home the staff took turns helping me look after and comfort my kiddo as they were coming out of anesthesia. Their compassion was so apparent and the love for their job has been very blatant since day one. They truly are a great facility with the skills and staff to match. I will recommend them every time. Fantastic people and fantastic work. My kiddo even with being autistic and having sensory issues was shown so much consideration and support and did so well with everything with guidance from staff. my kiddos teeth look amazing! Five stars !!!would do more if I could!