Arizona's Tooth Doctor for Kids - East

Welcome to Arizona's Tooth Doctor for Kids - East, located at 829 E University Dr, Mesa, AZ 85203, USA. As part of the Theme Park Directory, we connect local users with essential services. However, the available customer reviews for Arizona's Tooth Doctor for Kids - East paint a concerning picture regarding their service, communication, and the behavior of their anesthesiologist.

Multiple reviewers have reported extremely negative experiences. One parent of a special needs child described a frustrating ordeal involving a check-up leading to a referral to their Phoenix location for a procedure. This involved numerous communication breakdowns regarding a required clearance letter, including issues with their fax, email, and phone lines. Despite physically bringing the letter to the East Mesa office, they were told to take it to Phoenix. Even after the receptionist took the letter, the parent was unable to schedule the appointment in Phoenix and received no callbacks after leaving multiple voicemails. This reviewer cited a lack of communication, potential language barriers, and a lack of professionalism, stating they would not return and would seek a provider better equipped for special needs children, especially given their child was in excruciating pain due to the delays. They expressed hope that the practice would be reported.

Another reviewer detailed an excessively long wait time, arriving at 10:30 AM for an 11:00 AM appointment but not having their child seen until 2:00 PM. The primary concern for this reviewer, however, was the behavior of the anesthesiologist, Mark Van Antwerp. They described him as having a terrible attitude, speaking condescendingly to parents, and becoming upset with the reviewer due to a nurse or assistant not positioning their child correctly for an anesthesia shot. The anesthesiologist allegedly scoffed, said he would get a nurse to help, and then did not return, having the nurse administer the shot. This reviewer also spoke with another family who had been waiting even longer and reported similarly rude behavior from the same anesthesiologist. This parent expressed feeling unsafe continuing treatment at this office due to the anesthesiologist's demeanor and urged the practice to find a new anesthesiologist with a better attitude to ease parents' anxieties.

Services and Features:

• Pediatric dental services (check-ups, cleanings mentioned)
• Services for special needs children (though one review indicates dissatisfaction with their handling)
• Anesthesia services (with negative feedback regarding the anesthesiologist)
• Referrals to a Phoenix location for procedures (as per one review)

Customer Reviews Highlight:

The provided customer reviews for Arizona's Tooth Doctor for Kids - East are overwhelmingly negative. Key concerns include: horrible and frustrating service, significant communication breakdowns, difficulties in coordinating care for special needs children, excessive and unexplained wait times, and highly unprofessional and rude behavior from the anesthesiologist, Mark Van Antwerp, towards parents. Multiple reviewers strongly advise against using this practice.

Potential patients, especially those with special needs children or those requiring anesthesia, should exercise extreme caution and carefully consider these serious and consistent negative reports before seeking dental care at Arizona's Tooth Doctor for Kids - East. The reviews suggest significant issues with communication, service delivery, and the conduct of at least one key staff member.

Contact Information:

For appointments or inquiries, please contact Arizona's Tooth Doctor for Kids - East at:

• Phone: (480) 508-9265
• Mobile: +1 480-508-9265
• Address: 829 E University Dr, Mesa, AZ 85203, USA

Given the severely negative feedback and serious allegations present in the available reviews, local users are strongly advised to proceed with extreme caution and consider all available information before choosing Arizona's Tooth Doctor for Kids - East for their children's dental needs. We hope this objective overview of the provided information is helpful in your search for quality pediatric dental care.