APLA Health, Gleicher/Chen Health Center, Baldwin Hills

They were super helpful. Able to be seen same day, the nurse was so kind and they even ordered me an Uber home at no expense of my own when I was finished.

After days of repeatedly trying to contact my assigned housing specialist four of my friends witnessed something that they couldn't believe as they heard a APLA SPA 6 housing supervisor Jokely laughing and fellow personnel in the back round laughing that my assigned housing worker tried to contact me but my contact number wasn't accurate on my application Knowing she could have still contacted me through email which he failed to acknowledge as a form of communication then he went on to say I didn't meet the deadline which I know I did cause the deadline was that Friday and I was there a day before on a Thursday which took the entire day and looked over three times for any errors by two other staff members as he went on to say was incomplete but couldn't tell what was missing that the housing authority hasn't detailed them about it yet going on to say that it was denied and that I can seek services at a later date after being unhoused for a year and a half with no housing services from their staff of housing specialist I was treated as if my homelessness was irrelevant as he hung up in my face and there is no use filing a grievance cause its. Going to be ignored just like the last one

I've been coming to this clinic for the last 6 years. First I would like to say how kind and helpful and respectful the staff is (receptionists)(billing)(referrals) and also (dental staff) and my wonderful dental Dr. Brooks. And one last wonderful person Dr.fox. But unfortunately that's where it ends. I won't be specific on saying names because I don't think that will be helpful and I want what I say to be an eye opener and maybe a teaching moment for doctors and nurse practioners. I have been complaining for years about symptoms I had been having they did bloodwork after bloodwork and all they ever said is your fine and everything is normal but it wasn't true there where things on my bloodwork that was not normal and were red flags but nothing was ever done or maybe it was that they did NOT do the proper bloodwork on me. I requested on several occasions to see a rhuematologist because I had a feeling it had to be autoimmune related because of my symptoms and they never referred me because they kept saying I was fine. I'm SO angry because my health is not good. It hasn't been good for years. And instead of investigating further they just said maybe I had anxiety and or depression so lets go ahead and prescribe me mental pills THATS THERE ANSWER . I just want to say this STOP! making your patients think they are crazy or hypochondriacs. Your jobs as doctors is to help people not make them feel worse. One last thing I want to mention is It took one doctor one visit one blood test to find out that I have an autoimmune disease. That no one else in 6 years found. She is an angel and excellent doctor I'm so grateful that she believed me THANK YOU SO MUCH DR. FOX . Lastly For all patients please don't ever stop fighting for yourself be your own advocate don't conform if you don't feel right about something they are saying.

This location is awful. They do not honor appointments, made months in advance. They do not contact you when they cancel your appointment. And when you try to figure out why it happened, they will call security over. Stay away from this clinic. Rude Staff, poor management.

I would like to say like going to this clinic but until today 7/1/24 I was scheduling an appointment at Apla health in Baldwin hills on coliseum and la Brea. The representative sitting in the front is really rude... Hung up the phone before I was done asking my questions.i really hope management talks to her about her customer service.