American Unity Dental

This office has been my PCD for the last year and a half. Their communication is abominable, it’s so hard to get in for an appt. I’ve even had a regularly scheduled cleaning appt only to show up and then they tell me the doctor is out for the day. Today I needed an emergency appt and they finally called back 3.5 hours later just to tell me they stopped taking my insurance. I had another cleaning already scheduled with them, not sure when they were planning to tell me about the Insurance change. You always get pushed to the call center and they can never reach the office. Truly a blessing in disguise to have to switch dentists so fast but unfortunate that they couldn’t be there when I really needed them. Two stars because the one receptionist who is sometimes there is great and a few of their dentists are too but you never know who you’re going to get on any given day since they rotate and leave so often.

If this wasn’t one of the few - if not only- offices that accepted my insurance, I would never have come here. I always feel that they only do 90% of the work to ensure that you always come back. My teeth always hurt despite the work they do, or it’s like a filling never stays in place. If you need a root canal- my best wishes to you because you’ll SUFFER. They also have a terrible phone system. They don’t answer their phone, it only gets serviced out. So I was left locked outside of their office for an emergency 830am appointment. Even their call center was embarrassed because they had no idea what to do. When the ASSISTANTS finally arrived there was no apology or anything. Would never recommend this place, and it’s a shame because the receptionists that do actually work are lovely people.

Had a great experience all 3 times I visited. Today, I had to bring my 2-year-old with me. They were all understanding and patient. The dentist and the cleaning were excellent. He was very knowledgeable, identified the issues quickly, and effectively communicated them to me. The dental assistant was also very kind. Great service overall. Thank you guys

Update: No longer the same dentist and I've had a new person last three visits. Last visit they didn't tell me no one would be here and didn't find out until I showed up to a locked door and called up. Made an appointment for today but missed the voicemail of them switching it to a different day. They've had great dentists except for one, but I need to find someone I trust to communicate with long term. Original: First dentist I've been to where they believe me on needing more pain medicine on gums instead of waiting for me to jerk at start of procedure. Bhawna was highly recommended by a friend. Glad I came here.

Dr. Savant You did a good and very nice job, I feel great. Thank you very much. I recommend you