American Dental Solutions | Trappe, PA

Had wisdom teeth removed a few weeks ago. I was extremely nervous walking in. Shannon A. was the absolute best. She calmed me down and made me feel safe. I felt like I was in good hands with her. It likely would have been much different experience without her there. I was asleep, but the doctors seems to have done the job I asked. Thanks for everything.

I visited the Trappe location on 8/7/24 and could not believe the lack of professionalism in this office. ABSOLUTELY AWFUL. The lady at the front desk took at least 3 minutes to look up at me and did not even greet me. She was slurping a drink and finally looked up , without even saying anything. The oral surgeon I met with looked equally miserable and rattled off terms I couldn't even understand. The other lady at the desk came back with a treatment plan that would cost me close to 9,000 to have a tooth extracted!!!! Didn't go over what any of it meant, gave me no finance options, and was just as unprofessional as she giggled with another employee as we were walking out. I felt like the office was run by a group of teenagers. This would not be the first time I was given unnecessary treatment options ....this office is notorious for doing this and my next step is to contact the Better Business Bureau. My poor elderly parents come to this office as well and always leave dissatisfied. What an absolutely sad way to treat patients.... Needless to say, I will no longer be coming here and neither will my parents. I went to the North Wales location today and was received in a much more professional way and was explained everything in a kind , compassionate way ( as everyone should be treated).

I had 13 teeth pulled and dentures fitted. I was terrified of the procedure. I called and spoke to the most empathetic person ever. I think that her name is Irene. She reassured me, calmed me and had me smiling and laughing by the end of the call. Dr Musetti is my dentist and he is great! Very professional and compassionate.

Do not I mean do not go anywhere near this place they are unprofessional. They made me wait three weeks to see the doctor for my root canal that I was told I needed. The the day of my appointment witch I thought I was getting my root canal done the doctor looks at it and tells me you need a root canal . I said I know I waited for this appointment 3 Weeks and he said he had no time to do it. You have to be kidding me. Dammm this place stay away go somewhere else. They deserved zero stars . How dare you treat your patients like this. No morals. I will report them to the insurance.

Unfortunately the start of this experience did not go well Kaitlyn was very unprofessional. When my wife stepped out side she proceeded to talk about her not realizing I was sitting there listening to her. I wished I would had gotten the other employees name she stated she called my wife the day before. That didn’t happened she was very defensive pretty much calling my wife a liar. Thanks god the procedure went well and they treated my wife with care and empathy..