All Family Dental and Braces

If I could give this office zero stars i definitely would. I took my family here for two cleanings and gave them the benefit of the doubt after the first time. My mistake. The quality of the cleanliness of the office is pure nasty. Prophy paste is seen all over the chairs. The soap dispenser where the Dr. and assistants are to clean their hands before procedure look like they are growing mold. Not only is the cleanliness of the office horrible, the assistants are not educated when answering basic questions or sit on their phones right in front of you! When Dr. Cho came in for the exam he didn’t remove the tarter from my child’s teeth fully. He walked off mid conversation and left me asking the assistant who wasn’t even in room for exam questions. My second time to office, assistants Joy and Ashley were both polite and took their time with my children. If this is your last resort of a place to go I would only request one of these two assistants to help with your visit. Not to mention if you just sit back and observe you will see the assistants smoking on the side of the building, texting, FaceTiming, talking about other staff members loudly, hanging out in the parking lot, etc.

Today, I brought my four-year-old to this dental office for her first ever dentist appointment. I was pleasantly surprised by the professionalism & kindness shown by the staff: both our dentist & hygienist were very friendly towards my child & I. She tends to experience a bit of anxiety in medical settings due to some rough early childhood experiences, but once we were back there, they made it relaxing for her, & she was able to smile & even show curiosity about her environment. Much appreciated!

It was my son’s first visit to the dentist and he really loved it, receptionists are very welcoming as well as the dental assistants and doctor. They are very patient with children and I love the fact that my son felt comfortable while they were taking his X-rays and cleaning his teeth. Most definitely recommend.

I have been a patient of All Family Dental for 2 years. Front desk staff welcomes everyone with a smile and are very attentive. Kathy has been my hygienist each visit - I love her!! My appointments start promptly at the scheduled time. She is very gentle, and thorough with my cleanings. The music (Jazz) playing is calming. Kathy rebooks my 6 month appointment while we wait for DDS to do exam. This is a very busy dental practice, but managed well.

The staff is WONDERFUL but the oral surgeon is very rude and unprofessional. If everything wasn’t booked up Months and advance and my teeth didn’t need immediate attention I WOULD NOT go to him. When I called about an concern and how he left the message on my voicemail he told me “WHAT DOES THIS HAS TO DO WITH ANYTHING GET TO THE POINT “ kept cutting me off I had to tell him the way he was talking to me was unprofessional. He say “SO YOU GOING TO KEEP THE APPOINTMENT OR GO TO SOMEONE ELSE” basically like he wasn’t trying to hear what I was saying at all. Once my appointment is complete I will NOT be back to him NOR RECOMMEND ANYBODY to go to him at this location nor Arlington Heights .this why people get SUED .