Alex H. Kang, DDS, MSD

Alex H. Kang, DDS, MSD, located at 3822 Colby Ave #200 in Everett, Washington, offers dental services, including care for patients with special needs. However, customer reviews present a mixed view of the practice, with significant discrepancies in patient experiences.

One review praises Dr. Kang for his knowledge, detailed options, and compassionate care, particularly for patients with special needs. The reviewer notes that Dr. Kang connects well with his patients.

Conversely, another review expresses strong dissatisfaction, stating that the practice seems to prioritize financial gain over patient care. The reviewer reports being charged $321 for a 30-minute cleaning, a significant increase from previous costs, without any prior notification. The reviewer also criticizes the practice for not honoring their request for a hygienist, and instead having a dentist, whom they had never met, perform the cleaning. The reviewer felt the cleaning was rushed and inadequate. A letter of complaint sent to Dr. Kang reportedly received no response. This reviewer felt disrespected and warned others to be wary of the high costs and potential for unsatisfactory care.

Key services and features mentioned in reviews:

• General dental cleaning
• Special needs dentistry
• Compassionate care (according to some reviews)
• High costs and lack of transparency (according to some reviews)
• Poor patient communication (according to some reviews)
• Unexpected changes in service providers (according to some reviews)

It is crucial to acknowledge the significant discrepancies in customer experiences. While some patients report positive interactions and compassionate care, especially for special needs patients, others have raised serious concerns about the practice's billing practices, patient communication, and overall professionalism. Potential patients are strongly advised to consider these mixed reviews and conduct thorough research before making a decision. Due to the conflicting reports, careful consideration and possibly seeking a second opinion are warranted.

For local users within the Theme Park Directory category seeking dental services in Everett, please be aware of the concerns raised by these customer reviews and consider them carefully.