Affordable Dentures & Implants

Affordable Dentures & Implants is a dental practice located at 1280 Concord Ave, Richmond, VA 23228, USA. They can be reached by phone at (804) 286-0014 or +1 804-286-0014.

Based on customer reviews, Affordable Dentures & Implants has received mixed feedback, with some patients expressing significant concerns about their experiences. Key issues raised include warranty disputes, unexpected fees, and customer service problems.

Several patients have reported difficulties with warranty coverage, particularly regarding repairs of dentures. Some have experienced unexpected charges for repairs that they believed should have been covered under their warranties. There are also claims that the practice attempted to charge for completely new dentures, despite the existing ones being relatively new. One reviewer mentioned that a technician stated that the damage was the patient's fault, which was unfounded.

Another common complaint revolves around unexpected fees and a lack of transparency regarding costs. One reviewer reported being quoted a $0 fee for an initial check-up, only to be told during the appointment that there would be a $250 x-ray fee. This reviewer also mentioned a sign stating “FREE X-RAY” contradicting the stated fee.

Concerns were also raised about the lack of communication from the new dentist and the overall customer service experience, with some patients feeling frustrated and unheard.

Key concerns highlighted by patients include:

• Disputes over warranty coverage and unexpected repair costs.
• Unexpected fees and lack of transparency regarding pricing.
• Claims of bait-and-switch tactics regarding free x-rays.
• Poor customer service and lack of communication from the dentist.
• Concerns about the quality and longevity of dentures.
• Lack of clear explanations for charges and conclusions.

Potential patients are advised to carefully consider these reviews and to thoroughly discuss all costs and warranty details with the practice before proceeding with any treatment. It is also important to note that this practice does not accept insurance.