Advantage Dental Group, LLC

Advantage Dental Group, LLC, located at 339 Flanders Rd Suite#105, East Lyme, CT 06333, USA, offers dental care with mixed reviews from patients. While Dr. Giuliano and much of the staff are praised, there are concerns regarding front desk interactions and billing.

Patients have generally reported positive experiences with the staff, describing them as great and attentive. Dr. Giuliano is highly regarded for his excellent bedside manner, and the staff is commended for being helpful and friendly. The practice is also praised for its ability to accommodate patients quickly, especially in emergency situations. However, there are significant concerns regarding the front desk, particularly with a staff member named Catherine. Patients have described her as rude and uncooperative, refusing to listen to patient concerns and relying solely on computer data, even when it is inaccurate. There are also reports of overcharging for services without adequate explanation. The disparity between the positive experiences with Dr. Giuliano and the negative experiences with the front desk staff highlights a significant issue within the practice. The need for improved front desk customer service and transparent billing practices is evident from patient feedback.

Key features of Advantage Dental Group, LLC include:

• Dr. Giuliano: Praised for excellent bedside manner and expertise.
• Friendly and Helpful Staff: Many staff members are described as attentive and welcoming.
• Emergency Appointments: Practice accommodates patients quickly in urgent situations.
• Concerns About Front Desk Staff: Reports of rude and uncooperative behavior from specific staff members.
• Billing Issues: Complaints about overcharging and lack of explanation.

Patient reviews indicate a mixed experience at Advantage Dental Group, LLC. While Dr. Giuliano and many staff members are praised, the practice faces significant criticism for its front desk staff and billing practices. Prospective patients should consider these mixed reviews when making a decision.

For inquiries or to schedule an appointment, please contact Advantage Dental Group, LLC at (860) 691-0025 or +1 860-691-0025.