Advanced Smile Care

I have used their services 3 times and will not be returning. This past visit they tried to charge my husband over $200. We made it clear we just wanted the standard cleaning covered by insurance. My husband argued with receptionist. After our appointments were finished, they never offered to make another appointment 6 months from now so we just left. My first experience was very negative yet I continued because my husband was an existing client. After 9 years of never missing a dental appointment they told me I had 9 , “Active Cavities.” Also really pressured me for cosmetic procedures that are not covered by insurance. I was there 2.5 hours. My second visit 6 months later I made it clear I only wanted the standard cleaning and I was not going to pay anything out of pocket. They gave me fluoride and took X-rays and still mentioned that I had 9 cavities. I had to argue with the checkout lady that I was not going to pay for the extras my insurance would not cover. They seem to only be interested in making extra money off of unnecessary procedures. After paying for dental insurance that covers 2. Is it’s a year, I should not be charged or pressured for extras every time I go.

Recently changed my dentist because he was retiring, and found good reviews about Advanced Smile. My wife & I had new appointments to have xrays, cleaning and exams, and both agree everyone from initial phone contact to gather information, to appt notifications, arrival, xrays, cleaning, doctor visit, plan followup and check out was fantastic. Great engagement and made efforts to explain process and next steps.. We had appts on separate days but experienced the same friendly, great, and professional approach. Everyone was friendly. Betsy was very helpful in presenting and engaging. Abby was very professional and informing. Excellent dental cleaning experience. Dr Thusu was also very helpful. professional and responded quickly to any questions or concerns. Fran was also very helpful and informative. Again everyone was very friendly, listened attentively, and very helpful. Highly recommend this team of professionals. Most of us don't enjoy a visit to the doctor, but when I need to go I'm confident in this group to make the experience as good as possible. I kind of look forward to my next visit. I dont think I've ever said that before.

There is no room for complaint. Walked into a very nice office space with homey seating, welcoming reception, and everyone gave a professional, thorough, knowledgeable approach throughout my whole visit. Can't leave out warm and friendly. Thank you Advanced Team! That kind of dentistry doesn't happen every day and I was grateful. Not an ounce of anxiety here And did I mention the awesome technology...!!! They are worth checking out Your personalities made an impact. Thank you for the top notch treatment and gift! You should update your renovated office pics on Google! 😃

Everyone is so genuinely kind! My past experiences with the dentists have been subpar but they have exceeded my expectations in service. I definitely will continue to go here for my dental needs!

I would like to thank everyone at Advanced Smile Care for my making my 1st appointment a memorable one. The dentist is my least favorite doctor and it has been years since I've seen a dentist. Knowing my concerns and my anxiety regarding dental visits, they made me feel so at ease and comfortable. I met so many lovely people and everyone made it a point to learn a little bit about me and introduce me to others as my appointment went on. I greatly appreciate it! Thank you Betsey, Mindy, Patricia, Dr. Thusu, and Karla! I look forward to working with you guys on my upcoming visits.