Advanced Family Dental & Orthodontics

Great customer service and care with my son. Our 6 month check up was under 30 minutes but very thorough cleaning and instructions. My son had an overall great experience. I’m pleased.

The people are always so pleasant here. Tracy is excellent at reception and I have had the pleasure of dealing with her in the past and she is always excellent. Anyone that I have dealt with by phone and face to face is always attentive, pleasant and cause me to smile. On my last visit, besides Tracy there was a blonde girl by Tracy and again she was as Tracy was and a pleasure to talk with but I forgot her name, I do apologize for that because she was also so personable and she needs a shout out too. Now I saw Isaiah for my 3 month cleaning, he was a new hygienist as he just started there I believe in July 2024, and he was , knowledgeable, friendly, personable and my cleaning was great! Any questions I had regarding my teeth and up coming services he knew about because he read my chart which was great! And I scheduled my next cleaning with him! My appointment was extremely timely and I walked out of there saying this was too easy Peary what's wrong as Tracy and Blondie(lol) not her real name, laughed with me as I left. I highly recommend this office for your dental needs. I have dealt with them for a few years and I am not going anywhere else for my dental needs.

I am not a happy camper. Went in for a cleaning, doc said I needed a crown replacement, said fine-as long as it was covered under my dental plan. They said it was so I said do it. Crown went in and now my lower denture won’t fit.. reworked the denture to fit, still not right.. Told me now I have to wait until March to get coverage for replacement…AND now I get a $300 bill for the crown that is useless.. I’m waiting for their response and resolution to this Serious problem.

I got there today and got right in. Lady took full xrays and the dentist came in and gave me a check before the hygienist. Said all was good and I just need a cleaning. OK so far. Hygienist comes in and tells me I need a deep cleaning and she will not clean the plaque off my teeth till I get one. I need to make another appointment. Then they tell me my out of pocket cost will be $600 for 2 visits for the deep cleaning. I said no and just asked for the regular cleaning I'm here for. Was advised since the hygienist thinks I need a deep cleaning they will not touch me again till I comply. When did Doctors and Dentist start deciding what is best for us. Just do what my insurance is paying for and knock off adding what you think is best. Specially if your only the hygienist. Plus it was all caused because I had a surgery right before my last cleaning and you would not do it without a Doctors note saying I could get a cleaning. Then they booked me out 6 month from then. Been going to you for over 20 years but I'm definitely rethinking.

Was refreshing to go to a dentist that wasn’t forcing any agenda. He examined my teeth told me honestly what was hood and bad and told me a plan to address my issues. Very to the point and told me honestly what we can and can’t do. Very personable staff and good atmosphere.