A Plus Dentistry LA

I really wanted to like this dentist's office. The doctors, dental assistants, and front desk staff all treated me kindly and with respect, offered good service. But the billing was one big problem after another. Their billing person Mike repeatedly told me that a deep cleaning with scaling as well as a crown were not covered by my insurance. My insurance repeatedly told me they were covered with a copay. Mike said he even called my insurance and they confirmed his version of events. I called them back right after and they confirmed mine. Idk if he even called them or if he is lying about what they said. I offered to have him send in a predetermination to confirm but he ignored my request. Now I have to find another dentist and prolong my care in hopes that someone will actually follow the contract they signed with my insurance. I know my insurance is not the best but this is the 3rd dentist office that has been trying to get over on me instead of abiding by the copays that are clearly laid out on the website. Extremely disappointing.

I recently had an exceptional experience at A Plus Dentistry. From the moment I walked in, the staff was incredibly friendly and informative. They made me feel welcomed and at ease. The dentist was fantastic, explaining everything clearly and making sure I was comfortable throughout the entire visit. Their professionalism and care truly set them apart. I highly recommend A Plus Dentistry to anyone looking for top-notch dental care. Five stars!

I've been looking for a black own dental office for awhile now, and I believe I've found it! New client, had to get a deep cleaning, and I appreciate the option of being able to tackle certain parts of my mouth at a time. The staff is very friendly, respectful, knowledgeable, and more importantly, professional. I felt comfortable and trusted each and every single person I've met (4 people total, sorry I couldn't remember your names! But I will in time). I felt safe and well cared for thanks to clear and concise communication. I knew exactly what I was getting, and didn't get blindsided by any surprise procedures I didn't ask for (unlike previous dental offices I've been to). I greatly appreciate the hygienist in particular. It felt great to NOT have some big lumberjack man shoving both of his man-hands down my throat like my previous dentist who ignored any ounce of pain I was going through. You know, I felt like a human being and was treated as such. The dentist here he's quite the charmer; you have to add a little levity after finding out the cost lol. And that's not a complaint, it's the cost of being healthy. Get it done now, and there won't be an issue in the future. So, I would recommend this place. I still have 2-3 upcoming procedures, and if anything changes I'll update this review. So for now: 5 stars, A+++

Poor Ethics. I am a HDMO patient and am entitled to 3 free cleanings per year. I have been a patient at A+ Dentistry for about a year and a half and have had to pay for every cleaning. To add insult to injury, I had a recent appt and was charged $175 for an alleged no payment of a visit from June 2023. I had one appt since that time and there was no mention of overdue payment and there was no phone call or written communication about due payment. I was charged $255.00, because once again, I owed $88.00 for current cleaning.

The lady's at A Plus Dentistry are the beat! I had a wonderful experience from the front office to the back. They are working on my new smile! Thank you Dr Uka and Dr Archie.